Policy Coordinator

Found in: Jooble CA O C2 - 2 weeks ago

Québec QC, Canada ROME GROUP Full time

Job Title: Data and Compliance Coordinator
Position Type: Full-time, Hourly
Manager of Quality and Compliance
54 per hour
Covenant House Missouri (CHMO) welcomes youth who are runaway, trafficked, at-risk, or experiencing homelessness with unconditional love, absolute respect and a place to call home. Beyond shelter and basic needs, we deliver transformative solutions to help young people ages 16 to 24 build productive, independent and sustainable lives.
Under the supervision of the Senior Manager of Quality and Compliance, this position provides analysis and reports on data contained in various information systems; works with staff to maintain accurate data entry; provides quality control checks; and ensures compliance in city, state, and federal regulations and requirements while adhering to organizational policies, data standards, and compliance best practices.
Data Responsibilities:
Manage all administrative tasks within the Efforts-to-Outcomes (ETO) and Homeless Missourians Information System (HMIS) databases, including user management, data cleaning, and dissemination of updates.
Optimize platform capabilities by overseeing data quality, enhancing data collection methods, developing reports, and conducting internal audits and analyses. Additionally, collaborate with staff to improve data entry procedures, policies, and processes.
Collaborate with ETO administrators from all Covenant House sites to enhance and broaden data collection methods and concepts, participating in monthly virtual meetings facilitated by CHI.
Act as the CHMO representative on the STL City and County CoC’s monthly HMIS Data Quality Committees.
Develop training materials, guides, and tutorials for ETO, HMIS, and other relevant platforms as required, and organize and conduct both small and large group training sessions on a regular basis for these systems.
Create visually engaging dashboards and reports that illustrate historical data and trends for grant management, strategic planning, and reporting, utilizing both qualitative and quantitative data to provide comparative insights.
Produce monthly KPI and Initiatives reports, collaborating closely with program leadership to validate data accuracy and maintain consistency.
Ensure that data entry processes adhere to established timelines and benchmarks for grant, program, and departmental compliance, including timely submission of correspondence and monthly reports.
Organize, craft, and manage surveys for staff, clients, and stakeholders; Maintain the Data Integrity Plan and oversee annual Housing Inventory Count Data entry.
Compliance Responsibilities:
Assist with preparation for all external audits from funders, regulatory bodies, and/or accreditation entities, including the creation of any necessary checklists and procedures.
Develop and implement a compliance schedule, including quarterly internal audits, reports on findings, trend analysis, and recommendations for corrective and preventive actions, followed by appropriate follow-up measures.
Stay informed of new regulations, contractual requirements, and potential risks. Assist in development of new policies and procedures concerning grants, program compliance, and training, while making recommendations that impact existing policies, procedures, and best practices.
Develop, implement, and oversee comprehensive measures to safeguard Protected Health Information (PHI) of young adults within our internal databases, ensuring compliance with HIPAA and other relevant data protection regulations.
Maintain accurate records of training history, both in hard copy files and within the HR database (IPS), and provide monthly reports on staff training initiatives.
Address internal and external inquiries concerning licensing and compliance matters, while also aiding in the development and delivery of legal and compliance training sessions.
Serve as a member of a project-oriented team responsible for updating task statuses and providing support to the QA department as assigned.
Uphold CHMO and CHI’s standards of conduct, policies, and procedures.
Bachelor’s degree in information systems, social or health sciences, or related field strongly preferred.
Two years of experience in quality improvement, program evaluation, and/or administration preferred.
Experience working with youth aged 16- 24 preferred.
Proficient in analyzing, interpreting, and accurately presenting data. Strong interpersonal skills for effective communication and relationship-building across all levels.
Concise and persuasive writing skills for effective communication to diverse audiences.
Flexible and adaptable team player adept at managing multiple tasks.
Proficient in designing, planning, organizing, and implementing projects within deadlines.
Results-oriented with strong planning, organizational, and attention-to-detail skills.
Adherence to policies, regulations, and laws in human services delivery.
General knowledge of administrative practices and program evaluation.
High proficiency in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint) and in database systems.
Some flexibility available in schedule planning)
Phone # 314.

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