Co-op Support Specialist

4 weeks ago


Vancouver BC, Canada Toronto Film School Full time

I'm the Student Support Manager at GrantMe.
We are building the leading education planning platform for a future full of options. GrantMe is securing students' futures, and when students and families feel they have options, the future looks Upgraded to see actual invocation and careers changing, and the marketplace has been crying out for an innovative partner to help navigate the change. Our education platform is a student expert guide that removes uncertainty and creates options.
We are one of Canada’s fastest-growing startups, and we have assembled a team of high-performers who are striving to be world-class in everything we do. We are intentional about creating a brand and culture that is consistent all the way through, from company leadership to our students. Respond to student inquiries via email, live chat, calls and text message
Cross-functional support about Student Success-related questions
Update scholarship and school details on the app to ensure that all important information, such as deadline and eligibility criteria, are accurate.
Add scholarship and school details as needed.
Maintain data integrity
Execute key initiatives to support the growth of the company
Have 1-2 years of experience in customer service/BPO
Have worked in a startup, or are entrepreneurial in nature
Are authentic and want to support students in building their futures,
Have high energy, a positive attitude and are passionate about helping students
Are great at navigating new software and learning on the fly
Have been part of an Education Technology Company
Have worked with a scholarship committee and/or school
Brand new Macbook Air
An energetic team of professionals who are top in their field


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