IT Operations Technician

1 month ago

Kitchener ON, Canada Brock Solutions Inc. Full time

Brock Solutions is an innovative engineering solutions and professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations worldwide. Some interesting areas we are exploring include industrial automation, machine learning, IIOT, cyber security, AI, robotics, and other technologies. With approximately 800 employees globally, Brock Solutions is a privately held, employee owned organization with over 30 years in the real-time operational solutions space.

As Brock Solutions continues to grow and respond to the on-going requirements of major clients, we need to add talent to our base of outstanding professionals. We are currently seeking an IT Operations Technician to join our team of experienced professionals located at our head office in Kitchener, ON.

Working with other highly motivated Service team, you will be involved with the sustainment of our customers production IT environments. 

Employee-owned company with profit sharing, comprehensive benefits, company events and charitable initiatives, a diverse workplace, BBQs and Lunch and Learns, Sports teams, Group fitness initiatives, and a "We win as a Team" culture are just some of the reasons our employees love working at Brock

Why Work at Brock?

  • Competitive Compensation Package
  • Profit Sharing
  • Extended Health Benefits
  • Flexible Working Hours
  • Company Events and Celebrations

Responsibilities may include:

  • Execute scheduled update processes on mission critical infrastructure (such as Windows OS, Firmware, AV, Software)
  • Execute regular health and performance checks of customer systems and assist in analyzing the data
  • Effective communicator with internal and external stakeholders
  • Execute backup and recovery processes
  • Operational Monitoring of support connections, and onsite environments
  • Maintain asset inventories and customer databases and assist other departments in obsolescence planning
  • Flexibility to work regular nights, split with afternoons and occasional weekends depending on customer's schedule
Qualifications Required:
  • College Diploma/University Degree in Information Technology, Computer Science, or a related field
  • The ability to clearly and efficiently communicate with both non-technical and technically adept personnel
  • Detail-oriented personality with ability to multi-task efficiently

  • The ability and strong desire to learn and use new technology
  • Industry recognized certifications are an asset, but not a requirement (such as MSCE, MCP, MCSA, A+, CCNA, VCP)
  • Ability to travel as required mostly within Canada and the United States
  • College Diploma/University Degree in Information Technology, Computer Science, or a related field
  • The ability to clearly and efficiently communicate with both non-technical and technically adept personnel
  • Detail-oriented personality with ability to multi-task efficiently

  • The ability and strong desire to learn and use new technology
  • Industry recognized certifications are an asset, but not a requirement (such as MSCE, MCP, MCSA, A+, CCNA, VCP)
  • Ability to travel as required mostly within Canada and the United States
Successful candidate would have strong skills in a few of the following:

  • Working knowledge if networks and firewalls
  • Working knowledge of Active Directory, Windows Server, SQL, IIS and OS patching practices
  • Working knowledge of spreadsheets, databases and organizational software
  • Knowledge of hardware, firmware and software maintenance
  • Knowledge of Virtualization Technologies (VMware, Hyper-V)
Other Job Information (if applicable):

New grads are welcome to apply. If you have graduated within the last 3 years, please also submit a soft copy of your transcript (unofficial copy is fine). 
Brock Solutions strives to create a respectful, accessible and inclusive work environment. Upon individual request, Brock Solutions will endeavour to remove barriers to the hiring process to accommodate those candidates with disabilities. 


Please be advised that, outside of our official applicant tracking system, Brock Solutions will  never solicit personal information upfront. We send formal offer documentation in writing first, and wait until your acceptance before asking for any additional personal information .

#J-18808-Ljbffr

  • Endpoint Operations Technician

    2 months ago

    Kitchener, Canada Conestoga College Full time

    Requisition Details **Job Title**: **Endpoint Operations Technician** **Requisition #**: **22-990R1** **Campus**: Doon **Department**: IT Services **Payband**: G **Starting Rate**: $30.87 **Payband Range**: $30.87 - $35.77 **Hours/Week**: 37.5 **Posting Date**: Friday, March 31, 2023 **Closing Date**: Monday, April 10, 2023 at 11:59 PM...

  • Endpoint Operations Technician

    1 month ago

    Kitchener, Canada Conestoga College Full time

    Requisition Details **Job Title**: **Endpoint Operations Technician** **Requisition #**: **22-990** **Campus**: Doon **Department**: IT Services **Payband**: G **Starting Rate**: $30.87 **Payband Range**: $30.87 - $35.77 **Hours/Week**: 37.5 **Posting Date**: Wednesday, February 8, 2023 **Closing Date**: Wednesday, February 15, 2023 at...

  • Endpoint Operations Technician

    1 month ago

    Kitchener, Canada Conestoga College Full time

    Requisition Details **Job Title**: **Endpoint Operations Technician** **Requisition #**: **23-799** **Campus**: Doon **Department**: IT Services **Payband**: G **Starting Rate**: $30.87 **Payband Range**: $30.87 - $35.77 **Hours/Week**: 37.5 **Posting Date**: Wednesday, June 28, 2023 **Closing Date**: Thursday, July 6, 2023 at 11:59 PM...

  • Level 1 or 2 IT Service Desk Technician

    2 months ago

    Kitchener, Canada Just Fix It Inc. Full time

    **JOB DESCRIPTION - LEVEL 1 & 2 POSITION, NEW IT GRADS WELCOME** At Just Fix It, our mission is to provide the best option for technical support to all size business. We accomplish this by servicing our clients through long-term relationships and accountability. We are looking for dynamic people with a track record of superior technical support and a solid...

  • Facility Technician/Build Operator

    2 months ago

    Kitchener, ON, Canada AtkinsRéalis Full time

    Building Operations Technician AtkinsRéalis is dedicated in engineering a better future for our planet and its people. Perform the scheduled preventive maintenance and general maintenance on the mechanical/electrical systems, HVAC systems and life safety equipment. Furniture setups, minor drywall repair, painting. Ability to perform minor repairs to...

  • IT Operations Technician

    2 months ago

    Kitchener, Canada Brock Solutions Full time

    Brock Solutions is an innovative engineering solutions and professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations worldwide. Some interesting areas we are exploring include industrial automation, machine learning,...

  • Building Operations Technician

    1 month ago

    Kitchener, Canada SNC-Lavalin Full time

    **Why join us?** SNC-Lavalin provides cutting-edge engineering, procurement, construction and financing solutions to projects in more than 100 countries around the world. From the Canadian Arctic to the Southern African region and Australasia, our multicultural workforce is driven by a fierce pride in their work and a pioneering vision. SNC-Lavalin is...

  • Network Operations Technician

    1 week ago

    Brampton, ON, Canada Procom Full time

    Network Operations Technician On behalf of our client in the telecom industry, PROCOM is looking for a Network Operations Technician. Network Operations Technician - Job Description The successful candidate will be responsible for the commissioning and maintenance of cellular sites and transport facilities in Scarborough/York/Durham, GTA region of the...

  • Facility Technician/Build Operator

    2 months ago

    Kitchener, ON, Canada AtkinsRéalis Full time

    Building Operations Technician Come join us in reshaping the future with AtkinsRéalis. AtkinsRéalis is dedicated in engineering a better future for our planet and its people. Location – Kitchener, ON Your role within the team : To perform this role successfully, the candidate will be responsible for but not limited to the following: Perform the...

  • IT Operations Technician

    1 month ago

    Kitchener, Canada Brock Solutions Inc. Full time

    Brock Solutions is an innovative engineering solutions and professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations worldwide. Some interesting areas we are exploring include industrial automation, machine...

  • IT Operations Technician

    1 month ago

    Kitchener, Canada Brock Solutions Inc. Full time

    Brock Solutions is an innovative engineering solutions and professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations worldwide. Some interesting areas we are exploring include industrial automation, machine...

  • IT Operations Technician

    1 month ago

    Kitchener, Canada Brock Solutions Inc. Full time

    Brock Solutions is an innovative engineering solutions and professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations worldwide. Some interesting areas we are exploring include industrial automation, machine...

  • Technician

    2 months ago

    Kitchener, Canada Mercedes-Benz Kitchener Waterloo Full time

    Pinnacle Auto Group is looking for a **Service Technician** at Mercedes-Benz Kitchener-Waterloo. As a key member of our team, the Service Technician brings to life the ultimate service experience. The Service Technician is responsible for working attentively in maintaining, repairing, and servicing customer vehicles to ensure safety and customer...

  • Environmental Technician

    2 weeks ago

    Kitchener, Canada Covanta Solutions Environnementales Full time

    A Environmental Technician is responsible for the sorting and handling of hazardous and nonhazardous waste products to ensure proper identification, treatment, and processing of waste in the facility. Additionally, the Environmental Technician is responsible for the proper loading and unloading of vehicles including vacuum trucks and tankers. The...

  • Operations Supervisor

    2 months ago

    Kitchener, Canada Ryder System Full time

    You are the driving force behind our company. Start your career with Ryder today! **Summary** The Operations Supervisor assists the Operations Manager I and II and/or Sr. Operations Manager I and II manage the operations and personnel for a shift of a particular location. The Operations Supervisor may have supervisory duties of employees on a shift,...

  • Operations Specialist

    3 days ago

    Kitchener, Canada BinSentry Full time

    BinSentry is creating the Mill of the Future. BinSentry is an Internet of Things (IoT) startup in the AgTech (agriculture technology) industry. Our sensors help monitor inventory for feed bins by predicting future consumption using deep learning and generating optimal shipping routes using genetic algorithms. We design, manufacture, and assemble our own...

  • Facility Operator Technician

    2 weeks ago

    Kitchener, Canada City of Kitchener Full time

    **Facility Operator Technician** **Competition Number** 2024-121 **Job Code** 5125 **Posting Date** April 9, 2024 **Closing Date** April 23, 2024 (at 6:00pm) **Job Status** Permanent Full-Time The **City of Kitchener** is a vibrant and dynamic city of approximately 270,000, in the heart of southwestern Ontario. As the largest municipality in...

  • Technician, Sg

    3 days ago

    Kitchener, Canada Certified Laboratories Inc Full time

    At Labstat our strength is our people. For over 45 years we are the premier CRO’s in the Kitchener-Waterloo region. Today Labstat International is a member of the Certified group of companies and we are recognized as an international “Center of Excellence”. We are the world’s largest independent testing laboratory specializing in analytical...

  • Cleaning/Content Technician

    2 months ago

    Kitchener, Canada Paul Davis Full time

    Job Description Reports ToGeneral Manager SummaryThe Cleaning/Content Technician shall be responsible for completing the activities assigned by the Project Manager. The Cleaning/Content Technician will work alongside Cleaning/Content Technicians, Mitigation Technicians and Restoration Technicians. The Cleaning/Content Technician shall ensure that...

  • Cleaning/Content Technician

    2 weeks ago

    Kitchener, Canada Paul Davis Full time

    Job Description Reports ToGeneral Manager SummaryThe Cleaning/Content Technician shall be responsible for completing the activities assigned by the Project Manager. The Cleaning/Content Technician will work alongside Cleaning/Content Technicians, Mitigation Technicians and Restoration Technicians. The Cleaning/Content Technician shall ensure that...