Bilingual Client Care Coordinator

4 weeks ago


Canada Altis Recruitment Full time

Altis Recruitment is seeking a Bilingual Client Care Coordinator for our client in the Healthcare sector, for a 6 month contract. The successful incumbent will serve as a crucial point of contact for over 70 clients nationwide, facilitating the implementation and ongoing support of a web-based SaaS system utilized by hospitals for clinician database management.

PLEASE NOTE: This role is hybrid, 3 days a week in Toronto or Remote in Ottawa.

Roles and Responsibilities

  • Supporting new hospital clients during implementation, assisting existing clients with new services, and providing ongoing support throughout the year, including preparation for annual reappointment processes.
  • Coordinate the implementation process for new clients, managing timelines, confirming requirements, and facilitating review/testing.
  • Provide ongoing support to clients, addressing inquiries, troubleshooting, and assigning technical support as needed.
  • Coordinate with clients for content required during appointment or reappointment services.
  • Conduct training and retraining sessions for clients as required.
  • Deliver product demos to potential and existing French-speaking clients, with support from team members.

Qualifications and Skills

  • 2+ years of project implementation, coordination or client services experience.
  • Bilingual proficiency in French and English (written and spoken) is mandatory.
  • Strong written and verbal communication skills, with the ability to interact professionally with clients and internal teams.
  • Capacity to handle sensitive and confidential matters with discretion and innovation.
  • Previous experience in Medical Affairs / Credentialing Office would be an asset.

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.



  • Canada Canadian Association of Community Health Centres Full time

    LOCATION APPLICATION DEADLINE APPLICATION DEADLINE 05/13/2024 POSITION DESCRIPTION Status : Full-time, permanent Location : Any SOAHAC location as a hub office (London, Chippewa, Newbury, Waterloo Wellington, Windsor, or Owen Sound) Hours : 35 hours/week Salary : $51,595 to $60,700 per year Paid Time Off : 3 weeks of vacation, plus sick days,...


  • Canada EdCan Network Full time

    The EdCan Network has maintained its 130+ year tradition as the only national, nonpartisan, bilingual organization representing 140,000 educators across Canada. Our role as an intermediary strives to bridge the research-implementation gap for Kindergarten to Grade 12 (K-12) education systems across the country by producing and disseminating authoritative...

  • Care Coordinator

    4 weeks ago


    Canada Balazs Full time

    Independent Respiratory Services (IRS) is a BC operated full service respiratory company. We have been providing sleep apnea and home oxygen therapy to British Columbians since 1996. We are committed to providing outstanding respiratory therapy, timely reporting of results and ongoing client care. How will you CONTRIBUTE and GROW? Independent Respiratory...

  • Bilingual Coordinator

    4 weeks ago


    Canada Manitoulin Group Full time

    Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. The Breakdown coordinator would largely support the Quebec region and must be able the read, write and speak French. Their role ensures that the fleet maintenance requirements are accurately...


  • Canada Everything Full time

    Endo Networks, an experiential marketing company, is seeking a talented and highly organized Program Coordinator to join our team. If you thrive in a fast-paced environment, have excellent communication skills in both French and English, and possess a strong attention to detail, we would love to hear from you!Rep Coverage: Demonstrate flexibility and...


  • Canada RANA Respiratory Care Group Full time

    CLIENT SERVICE COORDINATOR: A CAREER FOR THOSE BLESSED WITH THE GIFT OF ORGANIZATION!  Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in person and over the phone,...

  • Breakdown Coordinator

    4 weeks ago


    Canada Manitoulin Group Full time

    Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries. Job Description The Breakdown...


  • Canada WS Audiology USA Full time

    HearCANADA is on a mission to provide Wonderful Sound for All – and we’re sharing our passion for making an impact in YOUR community! We are on the hunt for a multi-faceted Client Care Coordinator who will support the development of a new clinic in Leduc, AB . This full-time, permanent opportunity would be a great career move for someone with...


  • Canada The Salvation Army Full time

    The Spiritual Care Coordinator contributes directly to the day-to-day spiritual mission of the Victoria ARC, ensures the ARC and its services are a place of spiritual vibrance, providing Christian pastoral, spiritual care and support to residents, staff, volunteers, and community guests of the ARC. The Spiritual Care Coordinator at the Victoria Addictions...


  • Canada RANA Respiratory Care Group Full time

    CLIENT SERVICE COORDINATOR: Are you interested in making a difference in the field of healthcare? Would it give you satisfaction to be part of a team that contributes to improving the health and well-being of others? If you enjoy providing enthusiastic customer service in person and over the phone, this may be a fit for you!   WHAT DOES A CLIENT SERVICE...


  • Canada Canadian Association of Community Health Centres Full time

    Status : Full-time, permanent Location : Any SOAHAC location as a hub office (London, Chippewa, Newbury, Waterloo Wellington, Windsor, or Owen Sound) Pension : Southwest Ontario Aboriginal Health Access Centre (SOAHAC) is a diverse, dynamic, multiservice Indigenous health and wellness agency. We strive to provide quality, wholistic health services by...

  • Client Executive

    2 weeks ago


    Canada EdCan Network Full time

    The EdCan Network has maintained its 130+ year tradition as the only national, nonpartisan, bilingual organization representing 140,000 educators across Canada. Our role as an intermediary strives to bridge the research-implementation gap for Kindergarten to Grade 12 (K-12) education systems across the country by producing and disseminating authoritative and...

  • Director of Care

    4 weeks ago


    Canada Southbridge Care Homes Full time

    Home: Queensway LTC Home Location: Hensall, ON Position: Director of Care Tired of living to work? Work to LIVE in beautiful Hensall ! Located in the heart of Huron County, Hensall is only a short distance from the shores of Lake Huron/Grand Bend, and only 40 minutes from the city of London and town of Stratford. There are many activities that surround...

  • Director of Care

    2 weeks ago


    Canada Southbridge Care Homes Full time

    Queensway - Hensall, ON, Canada - Full Time Home: Queensway LTC Home Location: Hensall, ON Position: Director of Care Tired of living to work? Work to LIVE in beautiful Hensall ! Located in the heart of Huron County, Hensall is only a short distance from the shores of Lake Huron/Grand Bend, and only 40 minutes from the city of London and town...

  • RAI Coordinator

    4 weeks ago


    Canada Southbridge Care Homes Full time

    “Every day you know that you will touch a life, or that a life will touch yours.” Ask yourself three questions : 1. Are you looking for a role with tons of opportunity for career advancements?2. Are you ready to be part of a team that will truly value your hard work, dedication and effort?3. Are you passionate about providing compassionate and quality...

  • RAI Coordinator

    1 week ago


    Canada Southbridge Care Homes Full time

    West Park - St. Catharines, ON, Canada - Full Time “Every day you know that you will touch a life, or that a life will touch yours.” Ask yourself three questions : 1. Are you looking for a role with tons of opportunity for career advancements?2. Are you ready to be part of a team that will truly value your hard work, dedication and effort?3. Are you...


  • Canada Collage HR Full time

    Client Success & Onboarding Full Time Hybrid (Toronto & Remote) Are you ready to help shape the direction of a dynamic SaaS-based technology startup? This is your opportunity to significantly impact how we support our customers and grow our business. Join Enso Connect as a Client Implementation Manager and be a key player in our mission to modernize the...

  • Revenue Coordinator

    3 weeks ago


    Canada Saint Elizabeth Health Care Full time

    POSITION SUMMARY: Responsible for conducting centralized revenue activities in a timely manner. Please note that this role is a 4 month contract and you will be working remote. RESPONSIBILITIES:Maintains accurate billing research, timekeeping, and contract expire report logs Escalates billing research, timekeeping and expired contract date non-compliance...

  • Revenue Coordinator

    3 weeks ago


    Canada Saint Elizabeth Health Care Full time

    POSITION SUMMARY: Responsible for conducting centralized revenue activities in a timely manner. Please note that this role is a 12 months contract and you will be working remote. RESPONSIBILITIES:Maintains accurate billing research, timekeeping, and contract expire report logs Escalates billing research, timekeeping and expired contract date...


  • Canada, CA BlueSky Personnel Solutions Full time

    Our client located in Toronto is looking for a Bilingual Medical Doctor to add to their team.What’s in it for you:Excellent compensation package3 weeks of vacation and 4 weeks of vacation after the second year of employmentBenefit plan 100% paid by the employer15 sick days per year2 floater daysPension/ RRSP matching programIn this role, you will be...