Online Services Specialist
1 week ago
The Healthcare Insurance Reciprocal of Canada (HIROC) is a trusted healthcare safety advisor, committed to offering a full spectrum of insurance, risk and claims management products and support.
HIROC knows healthcare as it's the largest not-for-profit healthcare liability insurer in the country, with over 700+ healthcare organizations part of the Reciprocal. Combined with sage counsel and risk management solutions, HIROC works with its partners to increase safety.
As a Reciprocal, HIROC is governed by its Subscribers and remains an innovative, agile and proactive partner. Since its inception in 1987, the not-for-profit has returned over $200 million to the healthcare system. HIROC's 35 years of data is combined with its extensive experience to advise and share learnings, all with the goal of scaling knowledge and increasing safety across Canada's healthcare system.
Each employee has the opportunity to find their calling and help build a stronger organization designed to meet the needs of its Subscribers. As a Top 100 GTA Employer nine years running, HIROC employees are empowered to find solutions and create amazing experiences in service to its Subscribers.
Help HIROC shine bright in the healthcare community.
The Corporate Services and External Events Specialist supports the Executive Office and the Communications and Marketing team with the production of external-facing events. Working closely with both teams, the individual will help connect the dots to support the successful execution of both in-person and virtual events. The ability to juggle multiple priorities, while remaining organized will help drive HIROC's reputation of delivering a world-class experience at our events. Additionally, the individual will also have the opportunity to add their talents to the two teams they report to through a variety of tasks and projects.
External Events Coordination:
Supporting with coordination of all external facing events (set-up, tear down, registration, etc)
Researching skills, collaborating with vendors, contracts preparation
On-site execution of events
Food & beverage, logistics and AV coordination
Supporting travel arrangements: researching, booking all forms of travel, on-site travel logistics
Collaborating with event production partners
Supporting communications and marketing for events
Support with design, look and feel of events ensuring they adhere to brand standards
Virtual Event Coordination
Deep knowledge of Zoom, Microsoft Teams, WebEx platforms to support full set-up and production of virtual meetings, forums and webinars.
Oversee registration for all virtual events
Ability to be point person and troubleshoot any virtual delegate technical issues
Executive Office and Communications and Marketing Coordination
Support the Executive Office with any additional tasks
Support the Communication and Marketing team with any additional tasks (drafting emails, articles, researching, and any design support such as building presentations, etc.)
Event planning experience
Understanding of venue logistics and planning (Food & Beverage, AV, etc.)
Proficient in virtual meeting space platforms (Zoom, Microsoft Teams, WebEx, Streamyard)
Strong self-starter with initiative to support an award-winning events production team
Excels at customer service. Strong project coordination and issue management skills. Ability to effectively manage multiple projects, deadlines and priorities
Creative thinker
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Valid driver's license and access to a vehicle preferred (some travel required)
EDUCATION, TRAINING & EXPERIENCE:
~ Post-secondary education in event management, communications, marketing, or related discipline
~3-5 years of professional experience in event coordination or related experience
~ HIROC is committed to fostering a climate of equity, diversity, inclusion, and accessibility. HIROC respects the diversity of all members of its community and welcomes applications from those who have demonstrated a commitment to the values of equity, diversity and inclusion. Applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit peoples, racialized persons, persons with disabilities, those who identify as women, 2SLGBTQ+, individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code
and/or others who may contribute to the further diversification of ideas within its community are encouraged. HIROC is committed to fair assessment of a candidate's abilities, and consideration for diversity of thought, method, and experience, including non-traditional career paths.
HIROC is committed to providing a barrier-free environment for all stakeholders, including its participants, employees, job applicants, suppliers, the public and any visitors who may enter its premises, access its information, or use its services. As an organization, HIROC respects and upholds the requirements set forth under the Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards and regulations and will ensure that HIROC offers a safe and welcoming environment that is respectful of each person's dignity and independence.
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