Business Services Representative Advisor

7 days ago


Montréal QC, Canada National Bank Full time €26

As Business Advisory Services Representative you’ll build a trust-based relationship with our business clients. You’ll have a positive impact on clients with your ability to identify business opportunities and your customer service experience.

Support our business clients with their banking transactions and credit/banking needs and help them use our digital solutions
Analyze and understand business client needs in order to provide advice on the best solution and/or digital products
Follow compliance and fraud prevention rules in effect.

Our Client Contact centre is open Monday to Friday from 7:00 a.m. You’ll work with your manger and a dynamic team of 90 employees in the Commercial sector of our Customer Experience Centre
Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
Your onboarding will involve on-the-job training that will help you understand and experience the call centre environment and get to know your colleagues. Trainers, colleagues, and your manager will support you to help you reach your full potential.
  College diploma in a 3-year technical program (DEC) and at least 3 years of experience OR a Bachelor’s degree
· Customer service experience
· Ability to identify business opportunities
· Bilingualism spoken and written (English/French) is essential because you’ll regularly do business with clients across Canada
Experience and knowledge of call centre environments
· 85/h, we offer several flexible and advantageous benefits for you and your loved ones:
Assurance collective flexible
Pension plan
Share acquisition plan
Community Involvement Program
Virtual Sleep Enhancement Clinic
Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

#Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
Flexible group insurance
Generous pension plan
Preferential banking services
Initiatives promoting community involvement
Telemedicine service
Virtual sleep clinic
Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.



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