General Managers

3 weeks ago


Ontario, Canada WORLDPAC Inc. (622) Full time

Apply locations 325 Church St, New Bedford, MA 02745 time type Full time posted on Posted Yesterday job requisition id R-0428282 Job Description
Manage DIY services including battery installation, testing, wiper installs, etc.
Ensure high standards of customer service including prompt handling of any complaints for product and operational standards
Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., Parts and automotive system knowledge skills
Ability to execute and train advanced solution, project and product quality recommendations
Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
Ability to execute and train inventory systems and store equipment
Working knowledge of automotive systems preferred
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management
Use Microsoft software effectively (Word, Excel required – PowerPoint preferred)
Hold others accountable, inspect work quality and give feedback in a way that is inspiring
Ability to work an assortment of days, evenings, and weekends as needed
2-3 years of experience managing a team of 10 – 20 Team Members in a fast-paced and highly dynamic retail
Successful experience managing profitability; High school diploma or general education degree (GED), Bachelor’s degree in business or a related area
Certificates, Licenses, Registrations
The employee is also occasionally exposed to moving mechanical parts; toxic or caustic chemicals; risk of electrical shock; Position is eligible for sales commission based on individual or store performance. 
Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.
When you join our team, you become one of more than 70,000 knowledgeable and experienced Team Members who take pride in providing outstanding customer service to our customers, communities and each other every day.
With over 5,100 stores in the United States, Canada, Puerto Rico and Virgin Islands, we are a leading automotive aftermarket parts provider. With opportunities ranging from our front lines in our Stores to our Distribution Centers to our Corporate Support Center and our rapidly growing Professional Business, we have the career for you.
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