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Store Manager
1 month ago
Size Toronto Queen St, 1000 Queen St. West, Toronto, Ontario, Canada Req #73
Department: Retail Stores
Location: Toronto, ON
Workplace Type: On-site
Job Type: Full-time, Permanent
Key Duties/Responsibilities:
- Ensure the team is delivering an excellent customer experience through coaching and motivating the team while driving sales.
- Ensure high levels of customer satisfaction by being knowledgeable on all products offered.
- Train and grow a team who are focused on delivering outrageous experiences to our community through coaching and feedback.
- Generate business results and achieve key KPIs
- Delivering sales, customer experience, merchandising, visual, and operational expectations.
- Act as a partner between customers, sales associates and business partners.
- Ability to learn and share expertise of products and trends to fit customer’s needs.
- Maintains an awareness of all product knowledge, and current or upcoming product / trends.
- Contributes to a positive and inclusive work environment.
- Building a talent pipeline to develop top talent into leaders at the store.
- Take a proactive approach to growing the business through community outreach.
- Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
- Provide outrageous experiences 100% of the time, sharing our awesome products with our Community.
Skills/Experience/Knowledge needed:
- Minimum 5 years of retail management experience.
- Strong proficiency in IOS based programs and products
- Strong proficiency in Excel & other MS Office programs
- Passionate and knowledgeable about streetwear and sneaker culture.
- Experience supervising, training and coaching a sales/back of house team.
- Confident and comfortable engaging customers to deliver an elevated experience.
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.
- Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
- High level of ethics, values, integrity, and trust.
- Flexible availability – including nights, weekends, and holidays.
- Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes.
- Size Toronto Queen St, 1000 Queen St. West, Toronto, Ontario, Canada
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