User Operations

2 weeks ago


Vancouver BC, Canada ZOMI Technology Full time

About ZOMI:
For Each Taste, a Custom-Made Experience

At ZOMI , we believe that food is more than just sustenance—it's an adventure waiting to be explored. Too often, people stick to familiar dishes like chow mein and fried rice at Chinese restaurants, special pho and spring rolls at Vietnamese spots, or spaghetti at Italian eateries, missing out on a whole world of flavors. We asked ourselves:

Why do we limit our culinary experiences when there's so much more to discover?

Inspired by this question, we founded ZOMI with a simple yet profound mission:

to break down all barriers that prevent people from discovering new foods, enabling everyone to experience cuisines from around the world.

By adopting a dish-centric approach combined with the power of AI, we have become the first company capable of digitizing everyone's unique tastes and introducing TasteMatch as the new currency of culinary credibility.

Job Description

We are seeking a passionate and dynamic User Operations & Growth Manager to join our team in Vancouver. In this role, you will be instrumental in launching our APP locally, building and nurturing our initial community, and driving user engagement and growth.

Responsibilities

  • Seed User Acquisition:
    Identify and onboard initial users to foster an engaged community around ZOMI.
  • Community Building:
    Cultivate relationships with users to establish a strong community mindset and encourage active participation.
  • User Engagement:
    Promote active creation of recommendations on ZOMI by seed users.
  • Social Media Management:
    Manage and grow our presence on social media platforms like Instagram and TikTok.
  • Feedback & Improvement:
    Proactively identify the needs and pain points in creators' operation & experiences, and deliver clear business improvement recommendations. Collaborate with the Product team to enhance their experience.

Why Join ZOMI?

  • Ample Room for Growth:
    As a startup, we offer abundant opportunities for personal and professional development.
  • Flat Organizational Structure:
    With no management hierarchy, you'll have the freedom to hone your skills and take ownership of your work.
  • Valuable Professional Experience:
    Achieve significant growth and gain invaluable career experience in a dynamic environment.
  • A Bigger Stage:
    We provide a larger platform where you can find and excel in the areas you're most passionate about within the team.

Qualifications

  • Experience in user operations, community building, or growth marketing.
  • Strong understanding of social media platforms, especially Instagram and TikTok.
  • Proactive and self-motivated with a passion for food and discovering new cuisines.
  • Ability to work collaboratively in a fast-paced startup environment.


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