Intern Researcher

Found in: Jooble CA O C2 - 1 week ago


Canada Uiuxtrend Full time

As a Quantitative Researcher, you will partner with product, design, marketing, and Go-To-Market teams to lead, and run research programs that drive customer insights for the Stripe product and lifecycle experiences. We’re looking for a researcher with deep data sense to help us instrument sentiment programs and weave data together to give deeper insight into the Stripe experience.
[Conduct quantitative research studies in partnership with other researchers using methods such as survey research and behavioral/log data analysis that deepen our understanding of the user experience and drive product strategy
Help build the research systems, platforms, and reporting to scale Research measurement programs
Lead longitudinal sentiment programs (CSAT, dev sentiment, etc) and disseminate research insights to evolve and enhance Stripe’s understanding of user needs and identify innovative opportunities to meet those needs
Build close partnerships with Product, Engineering, Data Science, and Marketing leaders to build the infrastructure for ongoing tracking and ad-hoc survey research
Prioritize research needs and approaches across multiple work streams to work on the right project, scale, and scope at the right time and ensure impact by delivering actionable insights
[Has 3+ years of relevant research experience working on digital experiences and generating actionable insights that drive impact
Has a desire to do hands-on research, support research data infrastructure, build reporting and dashboards, and work on an early-stage team, from planning and sampling to analysis and insights delivery
Can conduct complex quantitative research at scale and demonstrate the use of a variety of research methods (longitudinal programs, A/B testing, trigger-based automated surveys)
Has experience working with large-scale data
Proficiency in SQL and comfortable programming in R or Python. Have experience analyzing complex data and building statistical models
Can distill research findings into clear, and compelling data-backed presentations, data visualizations, and/or infographics
[You’re a mixed-methods researcher with strength in quantitative research
Technical background or experience with developer-focused research
Experience building or scaling research platforms, systems, or programs in a complex corporate setting
Ability to tell compelling stories with data and are skilled in explaining your work, process, and decisions to cross-functional stakeholders. You crave feedback to help you produce your best work
You put users first and have experience driving impact from insights


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