Veterinary Receptionist

3 weeks ago


Montréal QC, Canada Royal Vet Full time

About Royal Vet Royal Vet is a new breed of veterinary clinic on a mission to reinvent the pet care experience.

We are veterinarian-founded and veterinarian-led, putting the wellbeing of our staff at the forefront of what we do. In doing so, our team can consistently deliver compassionate primary and urgent care to pets in need.

Our flagship clinic opened in Montreal, Quebec in 2023, and we are looking for a rockstar Receptionist to join our growing team

Our receptionists play a critical role in helping our medical team deliver exceptional care. Your compassion and positive energy shine through as you greet customers and your attention to detail helps you support clinic operations. Greet pet parents, handle inbound phone calls and take ownership of addressing customer requests
Manage all administrative work, including: scheduling of appointments, tracking/ordering of inventory, and taking/recording of payments
Liaise with our partners (including suppliers, laboratory services, technology providers) to support seamless day-to-day operations of the clinic
Assist with other tasks relating to clinic operations, as needed

Excellent communications skills (both verbal and written) in both French and English (bilingual)
Play a key role in delivering exceptional veterinary care, while also addressing a significant and growing problem in the veterinary industry
Work in a modern, tech-supported clinic that strikes a balance between beautiful aesthetics and thoughtful workflow.
4) Competitive salary and benefits, such as health insurance coverage, paid vacation, in-clinic discounts, and commuter benefits.

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Royal Vet est un nouveau concept de cliniques vétérinaires ayant comme mission de réinventer l’expérience entourant les soins animaliers.

Ce faisant, notre équipe peut se concentrer à fournir des soins primaires et d’urgence de qualité aux animaux de compagnie dans le besoin.

Notre clinique phare a ouvert ses portes à Montréal en 2023 - et nous cherchons présentement un/une Réceptionniste d’exception

Nos réceptionnistes jouent un rôle essentiel en aidant notre équipe médicale à fournir des soins exceptionnels. Votre compassion et votre énergie positive transparaissent lorsque vous accueillez les clients et votre souci du détail vous aide à soutenir les opérations de la clinique. Accueillir les propriétaires d'animaux, gérer les appels téléphoniques entrants et prendre en charge le traitement des demandes des clients
Gérer toutes les tâches administratives, y compris : la planification des rendez-vous, le suivi/les commandes d'inventaire et la gestion des paiements
Assurer la liaison avec nos partenaires (y compris les fournisseurs, les services de laboratoire, les fournisseurs de technologie) pour soutenir les opérations quotidiennes de la clinique
Participer à d'autres tâches liées aux opérations de la clinique, au besoin

Excellentes compétences en communication (à l'oral et à l'écrit) en français et en anglais (bilingue)
Travaillez dans une clinique moderne, à la fine pointe de la technologie, permettant un équilibre entre une belle esthétique et une gestion du travail optimisée
4) Salaire et avantages sociaux compétitifs, incluant couverture d'assurance maladie, dentaire et vision, vacances payées (parce que vous le méritez), rabais en clinique, et avantages pour le transport (e.



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