Veterinary Receptionist

4 months ago

Montréal QC, Canada Bureau Veterinaire de Vetspress Full time

*Job Summary*

*Duties*
- Greet clients and their pets with a friendly and welcoming demeanor
- Answer phone calls, schedule appointments, and manage the front desk
- Collect and process payments for services rendered
- Maintain accurate records of patient information and appointments
- Assist veterinarians and veterinary technicians with administrative tasks
- Keep the reception area clean and organized
- Triage symptoms of patients at reception and notify proper departments

*Experience*
- Prior experience as a receptionist or in customer service
- Knowledge of veterinary medical terminology is a plus
- Familiarity with laboratory procedures would be beneficial

Join our team as a Veterinary Receptionist to make a difference in the lives of pets and their owners while working in a supportive and caring environment.

*Résumé du poste

*Fonctions
- Accueillir les clients et leurs animaux de compagnie avec un comportement amical et accueillant.
- Répondre aux appels téléphoniques, prendre les rendez-vous et gérer la réception.
- Recueillir et traiter les paiements pour les services rendus
- Maintenir des dossiers précis sur les informations et les rendez-vous des patients
- Assister les vétérinaires et les techniciens vétérinaires dans leurs tâches administratives.
- Veiller à la propreté et à l'organisation de la zone de réception
- Triage des symptômes des patients à la réception et notification aux services compétents.

*Expérience
- Expérience préalable en tant que réceptionniste ou dans le service à la clientèle.
- La connaissance de la terminologie médicale vétérinaire est un plus.
- Une bonne connaissance des procédures de laboratoire serait bénéfique.

Rejoignez notre équipe en tant que réceptionniste vétérinaire pour faire une différence dans la vie des animaux de compagnie et de leurs propriétaires tout en travaillant dans un environnement de soutien et d'attention.

**Job Types**: Full-time, Part-time

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Store discount
- Vision care

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk: 1 year (preferred)
- Customer service: 2 years (preferred)
- Veterinary Reception: 1 year (preferred)

**Language**:

- English (required)
- French (required)

Work Location: In person

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