Service Specialist

3 weeks ago


Markham ON, Canada Brown & Brown Inc Full time

Brown & Brown Canada has an exciting opportunity available for a Client Service Associate supporting our Personal Lines Team in Markham
Responsible for the day-to-day account management of an assigned book of business, including but not limited to processing policies/endorsements, invoicing, issuance of certificates of insurance, claims reporting and follow up as needed, premium breakdowns, auto ID cards, policy changes, review of policy forms, providing coverage comparisons, loss analysis and responding to coverage questions.
Be able to provide proper risk management on client’s profile based on their need and ensure proper insurance coverage and limits are offered to the client.
Identify gaps in coverage and consult leadership or producer of options to advise the client.
Assist in growing the assigned book of business through account rounding and referrals.
Support marketing and sales teams as needed.
Follow agency guidelines, policies and procedures.
Promote teamwork, support, knowledge sharing and a positive attitude in the department.
Promote a commitment to achieve or exceed internal and external performance standards.
Participate in training opportunities to remain current on industry information, new product.
continuing education required for valid licensing.
Minimum 3 years of insurance experience with RIBO License in good standing.
Knowledge of insurance coverages, contracts, and familiar with carrier portals.
Knowledge of Applied Rating Services.
Proficient knowledge of Microsoft Office 365 products, including but not limited to Outlook, Word and Excel. We take pride in the diversity of our team and seek diversity in our applicants.
Brown & Brown is a unique and decentralized publicly traded organization (NYSE: BRO) that has grown to become the fifth largest insurance intermediary in the country. We sell property & casualty insurance and employee benefits insurance to mid-sized and large corporations throughout the country. Our size provides us with access to the best products in the marketplace, while still maintaining a very local community feel. With Brown & Brown you will get the training, the mentoring and the tools you need to succeed. Our teammates are bound together by shared goals and our collective commitment to integrity and quality. Brown & Brown’s local leaders are actively engaged in their communities and committed to maintaining an established network, as well as creating strong relationships of their own. #



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