Client / Customer Care Rep

2 days ago


Brandon MB, Canada NTT Business Process Outsourcing Full time

With people at the heart of our success, NTT Data is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. At NTT Data, what you do matters.
A Career at NTT Data Means:
We’re committed to building a people-focused environment where you can shine, no matter who you are.
Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
What else does NTT Data Offer? Virtual paid training
The Customer Service Representative is responsible to provide telephonic support to Shareholders, their representatives, and the investment community. Customer Service Representative
Position Status: Remote - Part Time
Hours of Work: 4 hour shifts between Monday-Friday 10:00am-4:00pm EST
50/Hr (English) - $19.50/Hr Bilingual (French/English)
00/Hr (English) - $20.50/Hr Bilingual (French/English)
Answer incoming telephone inquiries in accordance with Call Center guidelines.
Identify and inform Supervisor of complaints as well as trends and opportunities to improve service levels, apparent by the nature and number of inquiries.
Develop a thorough knowledge and understanding of the services offered by clients to their Shareholders and keep up to date on circumstances which affect the Shareholders.
Responsible for taking monthly refresher training and taking monthly quizzes.
Ensure compliance with policies and procedures and regulatory requirements.
Responsible for answering a minimum of 50 calls daily for various entry level product lines (queues) and developing skills for advance queues.
A self-starter and takes the initiative to take on new projects and additional responsibilities.
Bilingualism (English/French) considered an asset.
1 – 3 years call center experience with heavy call volume
Able to endure prolonged seating/standing associated with the performance of essential functions.
Diversity. Inclusion.
We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
At NTT Data what you do matters.


  • Customer Rep-station

    2 months ago


    Brandon, Canada Fedex Canada Full time

    This is an interview position. To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES High school...

  • Client Care Advocate

    2 months ago


    Brandon, Manitoba, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a Client Care Advocate to join our team at beBee Professionals in Brandon, Canada. In this role, you will provide essential care to clients, enhancing their quality of life and promoting independence.Key Responsibilities:Assist clients with daily living activities, including personal hygiene, dressing, and mobility.Provide support with...

  • Customer Rep-station

    2 months ago


    Brandon, Canada Fedex Canada Full time

    La sélection à ce poste requiert une entrevue. Aider et renseigner les clients qui s’informent directement. Remplir les tâches administratives nécessaires au bon fonctionnement. Favoriser la poursuite des ventes et générer des revenus supplémentaires autant que possible. CONNAISSANCES, COMPÉTENCES ET APTITUDES REQUISES Diplôme d’études...

  • FULL TIME

    1 week ago


    Brandon, MB, Canada NTT Business Process Outsourcing Full time

    With people at the heart of our success, NTT Data is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. At NTT Data, what you do matters. A Career at NTT Data Means: We’re committed to building a people-focused environment where you can shine, no matter...


  • Winnipeg, MB, Canada ExpensePoint Full time

    ABOUT EXPENSEPOINT ExpensePoint is a dynamic and fast-growing software company based in Winnipeg. We are revolutionizing the way businesses manage employee expense reimbursement. Our innovative platform simplifies the process, combining customization with user-friendly tools to create efficient and seamless workflows. At ExpensePoint, we foster a culture...


  • Brandon, Manitoba, Canada Pro-Care Health Services LTD Full time

    About the RolePro-Care Health Services LTD is seeking an experienced and organized Administrative Support Specialist to join our team. In this role, you will be responsible for providing administrative support to ensure the smooth operation of our office.Job ResponsibilitiesCoordinate seminars, conferences, and other events to facilitate communication and...

  • Client Advisor

    3 months ago


    Brandon, Canada Royal Bank of Canada Full time

    **Job Summary** What is the opportunity? This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help...


  • Brandon, Canada Enns Brothers Full time

    Every day, our Sales Representatives connect customers with exactly the right Turf equipment for their needs. This is a salary+commission inside sales position for one of the highest quality products available - John Deere - to the greatest customer base.  In this role you will: Listen to customers and understand their requirements so you can find them...

  • Pharmacy Assistant

    4 weeks ago


    Brandon, Manitoba, Canada Safeway Full time

    About the RoleWe are seeking a highly skilled and motivated Pharmacy Assistant to join our team at Safeway. As a key member of our pharmacy team, you will play a vital role in providing exceptional patient-centered care and exceeding patients' expectations.ResponsibilitiesProcess customer transactions (receive and release prescription requests) efficiently...


  • Brandon, Canada MCI, LC Full time

    POSITION OVERVIEW WORK AT HOME CUSTOMER CARE AGENT (FULL-TIME) We are looking for full-time customer care agents to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound calls, troubleshoot basic technical issues, build strong...

  • Health Care Aide

    7 months ago


    Brandon, Canada Prairie Mountain Health Full time

    **QUALIFICATIONS**: - Health Care Aide Certificate from a recognized program - Other combinations of education and experience may be considered - Demonstrated organizational skills, and the ability to work independently - Demonstrated communication skills - Demonstrated flexibility to facilitate changes in techniques and procedures - Ability to display...

  • Health Care Aide

    7 months ago


    Brandon, Canada Prairie Mountain Health Full time

    QUALIFICATIONS - Health Care Aide Certificate from a recognized program - Other combinations of education and experience may be considered - Demonstrated organizational skills, and the ability to work independently - Demonstrated communication skills - Demonstrated flexibility to facilitate changes in techniques and procedures - Ability to display...

  • Health Care Aide

    6 months ago


    Brandon, Canada Prairie Mountain Health Full time

    QUALIFICATIONS - Health Care Aide Certificate from a recognized program - Current Basic Cardiac Life Support Training as per PPG-00002 Cardiopulmonary Resuscitation(CPR) - Other combinations of education and experience may be considered - Demonstrated organizational skills, and the ability to work independently - Demonstrated communication skills -...

  • Care Coordinator

    4 weeks ago


    Brandon, Manitoba, Canada Prairie Mountain Health Full time

    Care CoordinatorEstimated Salary: $60,000 - $80,000 per yearAbout the Role:In this role as a Care Coordinator at Prairie Mountain Health, you will be working collaboratively with clients and their families to provide assessment, treatment planning, counseling, service navigation, and case management services.You will work closely with a multi-disciplinary...

  • Manager, Client Advice

    6 months ago


    Brandon, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Brandon, Manitoba, Canada Prairie Mountain Health Full time

    Job SummaryWe are seeking a highly skilled and compassionate Care Coordinator Specialist to join our team at Prairie Mountain Health. As a key member of our multidisciplinary team, you will be responsible for delivering exceptional care to clients in their homes. This is an exciting opportunity to make a meaningful difference in the lives of our patients and...

  • Home Care Attendant

    8 months ago


    Brandon, Canada Prairie Mountain Health Full time

    POSITION SUMMARY : The Home Care Attendant provides direct client care and environmental support within established standards of care, policies and procedures. The Home Care Attendant functions in meeting the special and changing needs of clients and assisting them in reaching and maintaining optimum health and independence. RESPONSIBILITIES: ...


  • Brandon, Manitoba, Canada Prairie Mountain Health Full time

    About the RolePrairie Mountain Health is seeking a skilled Client Empowerment Specialist to join our team. As a Community Support Worker III, you will play a vital role in helping individuals maintain wellness in their community.ResponsibilitiesProvide holistic support to clients, focusing on physical, psycho-social, and spiritual well-being.Promote client...


  • Brandon, Canada Westman Steel Full time

    **WESTMAN STEEL** is a national supplier of premium steel products. Westman Steel is a proud member of WGI Westman Group Inc. - a dynamic, entrepreneurial group dedicated to the growth of their employees, customers and the communities in which they operate. Continued progress creates the following career opportunity in **Brandon, MB.** CUSTOMER SERVICE...


  • Brandon, Manitoba, Canada Prairie Mountain Health Full time

    About UsPrairie Mountain Health is a dynamic and growing healthcare organization dedicated to delivering exceptional patient care and promoting health and wellness in our communities.Job SummaryWe are seeking a highly skilled Home Care Operations Coordinator to join our team. As a key member of our multidisciplinary team, you will be responsible for...