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Overnight Front Office Manager
4 weeks ago
Job DescriptionThe Hilton Vancouver Downtown Hotel is seeking a Front Office Manager who is responsible for the overall direction, coordination and evaluation of all areas of the Front Office, including interviewing, hiring and training of team members. Directing work and addressing complaints and resolving service issues. Ensure team members have current knowledge of hotel products, services, pricing, daily events/business, as well as local knowledge of the area. Responsible for providing timely feedback and performance reviews to all Front Office team members. Monitor the appearance, standards and performance of the team. Conduct daily pre- shift meetings and departments meetings. Responsible for effectively handling all guest comments both in person and in writing, with an ability to identify and rectify any concerns in a timely manner. Ensure consistent delivery of services and benefits to guests, and Hilton Honors Members. Assist and support in controlling expenses in the Front Office Operation. Schedule the Front Office team in accordance with occupancy forecasts. As a member of the Emergency Team, ensure all team members are familiar with fire emergency safety procedures. Maintain flexible availability to manipulate days off with respect to occupancy and group bookings. Serve as Manager of duty on some shifts.Proficiency in Excel, Power Point, and Microsoft Word and hospitality software. Hotel management diploma an asset. Strong guest service skills and supervisory skills are essential. Administrative, organizational, and time management skills are required. Have the ability to understand and analyze basic financial data (budget). Organized and detail-orientated, and able to manage conflicting priorities. Ability to work a flexible schedule.
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Overnight Front Office Manager
3 weeks ago
Vancouver, BC, Canada the Hilton Vancouver Downtown Full timeJob Description The Hilton Vancouver Downtown Hotel is seeking a Front Office Manager who is responsible for the overall direction, coordination and evaluation of all areas of the Front Office, including interviewing, hiring and training of team members. Directing work and addressing complaints and resolving service issues. Ensure team members have current...
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Assistant Front Office Manager
3 weeks ago
Vancouver, Canada Accor Full timeCompany Description As Assistant Front Office Manager – Relief Overnight, you will showcase your leadership and interpersonal strengths to maximize the Front Office Operations, and ensure an exceptional guest journey. You will work 2 overnight shifts and 3 daytime shifts per week as Manager on Duty. Job Description Why work for Fairmont Pacific Rim? ...
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Assistant Front Office Manager
2 weeks ago
Vancouver, Canada Accor Full timeCompany Description As Assistant Front Office Manager – Relief Overnight, you will showcase your leadership and interpersonal strengths to maximize the Front Office Operations, and ensure an exceptional guest journey. You will work 2 overnight shifts and 3 daytime shifts per week as Manager on Duty. Job Description Why work for Fairmont Pacific Rim? ...
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Assistant Front Office Manager
3 weeks ago
Vancouver, Canada Fairmont Pacific Rim Full timeCompany DescriptionAs Assistant Front Office Manager - Relief Overnight, you will showcase your leadership and interpersonal strengths to maximize the Front Office Operations, and ensure an exceptional guest journey. You will work 2 overnight shifts and 3 daytime shifts per week as Manager on Duty.Job DescriptionWhy work for Fairmont Pacific Rim?Opportunity...
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Assistant Front Office Manager
2 weeks ago
Vancouver, Canada Fairmont Pacific Rim Full timeCompany DescriptionAs Assistant Front Office Manager - Relief Overnight, you will showcase your leadership and interpersonal strengths to maximize the Front Office Operations, and ensure an exceptional guest journey. You will work 2 overnight shifts and 3 daytime shifts per week as Manager on Duty.Job DescriptionWhy work for Fairmont Pacific Rim?Opportunity...
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Front Office Host
1 month ago
Vancouver, Canada Hyatt Regency Vancouver Full timeSummary At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Our colleagues select us because we provide amazing opportunities, growth and development, a caring and inclusive culture, and fantastic benefits like: - Discounted lodging...
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Overnight Front Desk
4 weeks ago
North Vancouver, Canada Planet Fitness Full timePlanet Fitness is looking for energetic, enthusiastic **Overnight Front Desk Representatives** that are passionate about health & fitness to join our amazing team. We have multiple Front Desk Representative positions open! These include part-time and full-time opportunities with flexible work schedules. **Our Overnight Front Desk Representatives enjoy**: -...
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Overnight Front Desk
4 days ago
North Vancouver, Canada Planet Fitness Full timePlanet Fitness is looking for energetic, enthusiastic **Overnight Front Desk Representatives** that are passionate about health & fitness to join our amazing team. We have multiple Front Desk Representative positions open! These include part-time and full-time opportunities with flexible work schedules. **Our Overnight Front Desk Representatives enjoy**: -...
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Front Office Manager
4 weeks ago
Vancouver, BC, Canada EightSix Network Inc Full timeThe Hilton Vancouver Downtown Hotel is seeking a Front Office Manager who is responsible for the overall direction, coordination and evaluation of all areas of the Front Office, including interviewing, hiring and training of team members. Directing work and addressing complaints and resolving service issues. Other duties but not limited include: Lead and...
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Front Office Manager
4 weeks ago
Vancouver, BC, Canada the Hilton Vancouver Downtown Full timeJob DescriptionThe Hilton Vancouver Downtown Hotel is seeking a Front Office Manager who is responsible for the overall direction, coordination and evaluation of all areas of the Front Office, including interviewing, hiring and training of team members. Directing work and addressing complaints and resolving service issues. Other duties but not limited...
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Front Office Manager
4 weeks ago
Vancouver, BC, Canada the Hilton Vancouver Downtown Full timeJob DescriptionThe Hilton Vancouver Downtown Hotel is seeking a Front Office Manager who is responsible for the overall direction, coordination and evaluation of all areas of the Front Office, including interviewing, hiring and training of team members. Directing work and addressing complaints and resolving service issues. Other duties but not limited...
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Front Office Manager
3 weeks ago
Vancouver, BC, Canada the Hilton Vancouver Downtown Full timeJob Description The Hilton Vancouver Downtown Hotel is seeking a Front Office Manager who is responsible for the overall direction, coordination and evaluation of all areas of the Front Office, including interviewing, hiring and training of team members. Directing work and addressing complaints and resolving service issues. Other duties but not limited...
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Front Office Supervisor
2 weeks ago
North Vancouver, Canada Seaside Hotel Vancouver Full time**NORTH VANCOUVER, BC - **Reporting to the Rooms Division Manager, the **Front Office Supervisor** is responsible for ensuring the highest level of guest service and ensuring that standards are maintained for all positions within the Front Office and Rooms Division Departments. The Front Office Supervisor also serves as a resource to the overall operations...
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Front Office Supervisor
1 week ago
North Vancouver, Canada Lonsdale Quay Hotel Full timeThe Front Office Supervisor must be extremally professional and customer service oriented. He/ She must be responsible for supervising the entire front office team including Front Office Agents, and Night Auditors. The Front Office Supervisor must be able to execute their leadership skills and provide all the necessary assistance guidance to the team, there...
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Front Office Manager
2 days ago
Vancouver, Canada Pinnacle Hotel Vancouver Harbourfront Full timeThe Pinnacle Hotel Harbourfront is looking for our next great leader to take on the role of Front Office Manager. Reporting directly to the Director of Front Office, the Front Office Manager leads a team of Assistant Front Office Managers and employees to successfully execute all Front Office operations including guest arrival and departure procedures. The...
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Front Office Supervisor
2 months ago
Vancouver, Canada EXchange Hotel Vancouver Full timeThe Front Office Supervisor is responsible for maintaining the standards of all guest services offered by the Hotel as well as taking actions on behalf of the Front Office Manager in his/her absence. The Front Office Supervisor contributes to the success of the Hotel by performing the following duties: - Checks in guest in an efficient and friendly manner,...
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Front Desk Agent, Overnight
3 weeks ago
Vancouver, Canada FAIRMONT Full timeCompany Description **Why work for Fairmont Waterfront?** - Deeply committed to sustainability and community - More than 50% of leadership team including c-suite, are women - Firm believers in diversity - we have colleagues from 60 countries - Passionate advocates for the LGBTQSIA + community - 365 days of the year, gender inclusive change rooms, only hotel...
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Front Office Manager
3 weeks ago
Vancouver, Canada Pan Pacific Vancouver Full time***: Under the general guidance of the Director of Rooms, the Front Office Manager is a hands-on leadership position that is responsible for managing the successful operation of the Front Office ensuring all standards established by the Hotel are met or exceeded. This position is required to exercise judgment, set priorities; schedule the Front Desk...
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Front Office Manager
4 weeks ago
Vancouver, Canada the Hilton Vancouver Downtown Full timeJob Description The Hilton Vancouver Downtown Hotel is seeking a Front Office Manager who is responsible for the overall direction, coordination and evaluation of all areas of the Front Office, including interviewing, hiring and training of team members. Directing work and addressing complaints and resolving service issues. Other duties but not limited...
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Front Office Manager
4 weeks ago
Vancouver, Canada the Hilton Vancouver Downtown Full timeJob Description The Hilton Vancouver Downtown Hotel is seeking a Front Office Manager who is responsible for the overall direction, coordination and evaluation of all areas of the Front Office, including interviewing, hiring and training of team members. Directing work and addressing complaints and resolving service issues. Other duties but not limited...