Operations Coordinator

Found in: Jooble CA O C2 - 2 weeks ago

Kitchener ON, Canada Intellijoint Surgical Inc Full time

Tagline:

Support our Operations processes as Intellijoint grows

Type of Position:

Full time

Location:

Kitchener, ON (Hybrid 3-4 days in office, 1-2 days working remote)

Benefits:

RRSP with employer match, health benefits (effective day-1), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick days

The Company

Intellijoint Surgical develops effective and easy-to-use products to enhance surgeons’ care and patients’ lives. Today, Intellijoint technology lives in the operating room, helping surgeons improve implant positioning during hip and knee replacement surgeries. Our technology has been used in over 50,000 surgeries. Our Operations team is growing and we are seeking an Operations Coordinator to join our Operations team, helping to bring innovative technologies to the market.

The Position

Reporting to the Production Manager the Operations Coordinator has the skills and passion suited to a dynamic scaling environment. Working as part of the Operations team, the Operations Coordinator will assist with medical device sales support and daily order fulfillment.

As a snapshot, we are looking for someone who:

  • Keen attention to detail while working with a sense of urgency to meet customer requirements

  • Ability to work independently, organize, plan and prioritize

  • Continuous improvement mentality, shares ideas and embraces change

  • Can do attitude where no task is too big or too small

Main Duties:

The position will consist of approximately 80% of your time primarily in a Sales Support role, and the remainder in the Operations support role

Sales Support Duties (80%):

  • Receive and process customer orders and respond to order inquires.

  • Generate production orders based on customer job orders

  • Input all incoming orders into database checking for discrepancies. Notifying customers of any discrepancies that there may be and ensuring that they are corrected.

  • Co-ordinate shipment delivery schedules.

  • Monitor order shipments via FedEx/DHL/UPS - Track packages until delivered and resolve any delays

  • Perform related clerical duties, i.e. maintaining filing and record systems.

  • Invoice for shipments as they occur.

  • Generate reports for Operations KPI reviews

  • Coordinate and process returns

  • Contribute to continuous improvement initiatives within the Operations department

Operations Support Duties (20%):

  • Assist in receiving and inspection of incoming raw material

  • Assist in managing product inventory and reconciling inventory transfers (e.g. incoming inspection, assembly, kitting, and finished goods fulfillment)

  • Assist with routine cycle counts, and adjusting inventory discrepancies

  • Assist with preparing bill of lading for outgoing shipments and custom documents

  • Monitor on-going workflow to ensure timely delivery

  • Monitor material transactions and resolve any discrepancies

  • Accurately complete all documentation to support quality system records

  • Support the maintenance of all material related records required to support ISO13485 Quality Management System

Skills and Experience to Enable Success:

  • College Diploma and/or University Degree with specific focus on sales, customer service, operations and/or logistics

  • 2-4 years relevant experience in a regulated industry

  • Strong customer focus and excellent customer service skills

  • Strong database and word processing skills

  • Experience in customer order processing

  • Experience working in a medical device environment (ISO 13485, FDA QSR, EU MDD/MDR, etc.) is an asset

  • Experience with logistics (shipping and tracking orders)

  • Strong communication and inter-personal skills with extreme attention to detail

  • Effective organizational skills with the ability to prioritize and meet timelines

  • Continuous improvement mentality, shares ideas and embraces change

  • Keen attention to detail while working with a sense of urgency to meet customer requirements

Why Join Us?

  • It is unrealistic for us to believe we will find someone who fits this position 100%

  • Be passionate about growth, personally and professionally and know that we will support you along the way.

  • Work hard each-and-every day knowing that you will be rewarded for that hard work.

  • Work on innovative products that can improve surgical outcomes and enhance patient’s quality of life

  • Work alongside a highly talented and driven group of team members and colleagues’ organization wide

  • Work in an environment with high transparency and collaboration along with lots of fun and social activities

  • Be ok with change and share in our excitement as we scale

  • Flexibility so that you can do your best both at work and outside of it

Intellijoint Surgical is committed to creating an accessible and inclusive work environment. It is our policy to recruit and select applicants solely on the basis of their qualifications. We are an equal opportunity employer that hires talent regardless of age, race, creed, colour, religion, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, or any other status or condition protected by applicable law.

Intellijoint Surgical encourages applications from all qualified candidates. Those in need of accommodation at any stage in the recruitment process should notify hr@intellijointsurgical.com . Any information received that relates to accommodation needs of a candidate will be addressed in a confidential manner.

#J-18808-Ljbffr

  • Operations Coordinator

    Found in: Jooble CA O C2 - 1 week ago

    Kitchener, ON, Canada Intellijoint Surgical Inc. Full time

    Tagline: Support our Operations processes as Intellijoint grows! Type of Position: Full time Location: Kitchener, ON (Hybrid 3-4 days in office, 1-2 days working remote) Benefits: RRSP with employer match, health benefits (effective day-1!), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick days The Company...

  • Operations Coordinator

    7 days ago

    Kitchener, Canada Intellijoint Surgical Full time

    **Tagline**: Support our Operations processes as Intellijoint grows! **Type of Position**: Full time **Location**: Kitchener, ON (Hybrid 3-4 days in office, 1-2 days working remote) **Benefits**: RRSP with employer match, health benefits (effective day-1!), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick...

  • Operations Coordinator

    1 week ago

    Kitchener, Canada Intellijoint Surgical Inc. Full time

    Tagline: Support our Operations processes as Intellijoint grows! Type of Position: Full time Location: Kitchener, ON (Hybrid 3-4 days in office, 1-2 days working remote) Benefits: RRSP with employer match, health benefits (effective day-1!), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick days The...

  • Operations Coordinator

    2 weeks ago

    Kitchener, Canada Intellijoint Surgical Inc. Full time

    Tagline: Support our Operations processes as Intellijoint grows! Type of Position: Full time Location: Kitchener, ON (Hybrid 3-4 days in office, 1-2 days working remote) Benefits: RRSP with employer match, health benefits (effective day-1!), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick days The...

  • Operations Coordinator

    1 week ago

    Kitchener, Canada Intellijoint Surgical Inc. Full time

    Tagline: Support our Operations processes as Intellijoint grows! Type of Position: Full time Location: Kitchener, ON (Hybrid 3-4 days in office, 1-2 days working remote) Benefits: RRSP with employer match, health benefits (effective day-1!), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick days The...

  • Operations Coordinator

    1 week ago

    Kitchener, Canada Intellijoint Surgical Inc. Full time

    Tagline:Support our Operations processes as Intellijoint grows!Type of Position:Full timeLocation:Kitchener, ON (Hybrid 3-4 days in office, 1-2 days working remote)Benefits:RRSP with employer match, health benefits (effective day-1!), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick daysThe CompanyIntellijoint...

  • Operations Coordinator

    1 week ago

    Kitchener, Canada Intellijoint Surgical Inc. Full time

    Tagline: Support our Operations processes as Intellijoint grows! Type of Position: Full time Location: Kitchener, ON (Hybrid 3-4 days in office, 1-2 days working remote) Benefits: RRSP with employer match, health benefits (effective day-1!), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick daysThe...

  • Operations Coordinator

    2 weeks ago

    Kitchener, Canada Intellijoint Surgical Inc Full time

    Tagline:Support our Operations processes as Intellijoint grows!Type of Position:Full timeLocation:Kitchener, ON (Hybrid 3-4 days in office, 1-2 days working remote)Benefits:RRSP with employer match, health benefits (effective day-1!), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick daysThe CompanyIntellijoint...

  • Operations Coordinator

    1 week ago

    Kitchener, Canada Intellijoint Surgical Inc Full time

    Tagline:Support our Operations processes as Intellijoint grows!Type of Position:Full timeLocation:Kitchener, ON (Hybrid 3-4 days in office, 1-2 days working remote)Benefits:RRSP with employer match, health benefits (effective day-1!), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick daysThe CompanyIntellijoint...

  • Operations Coordinator

    1 week ago

    Kitchener, Canada Intellijoint Surgical Inc Full time

    Tagline:Support our Operations processes as Intellijoint grows!Type of Position:Full timeLocation:Kitchener, ON (Hybrid 3-4 days in office, 1-2 days working remote)Benefits:RRSP with employer match, health benefits (effective day-1!), wellness benefit, learning & development opportunities, paid vacation, personal days, and sick daysThe CompanyIntellijoint...

  • Operations Coordinator

    Found in: Talent CA C2 - 2 weeks ago

    Kitchener, Canada Intellijoint Surgical Full time

    The Position   Reporting to the Production Manager the Operations Coordinator has the skills and passion suited to a dynamic scaling environment. Working as part of the Operations team, the Operations Coordinator will assist with medical device sales support and daily order fulfillment. As a snapshot, we are looking for someone who:  Keen...

  • Finance & Operations Coordinator

    1 day ago

    Kitchener, Canada University of Waterloo Full time

    Overview: The Finance & Operations Coordinator provides administrative, financial and operational support to the School of Pharmacy. This includes assisting the Finance Officer with routine and special project-type financial tasks, day-to-day management of payroll administration for casual employees, and managing logistics and tracking of building...

  • Operations Manager

    Found in: Jooble CA O C2 - 2 weeks ago

    Ottawa, ON, Canada Payroll & Benefits Coordinator | Toronto ON Full time

    Our client is recruiting for a Specialist, Legal Operations with Trademark experience to join their Intellectual Property team. You will be a key member of a dynamic and innovative group of lawyers, clerks and legal support staff, providing the highest level of service to clients, while having the opportunity to cultivate your skills as part of our...

  • Legal Operations Specialist

    Found in: Jooble CA O C2 - 2 weeks ago

    Ottawa, ON, Canada Payroll & Benefits Coordinator | Toronto ON Full time

    Our client is recruiting for a Specialist, Legal Operations with Trademark experience to join their Intellectual Property team. You will be a key member of a dynamic and innovative group of lawyers, clerks and legal support staff, providing the highest level of service to clients, while having the opportunity to cultivate your skills as part of our...

  • Operations Coordinator

    Found in: Jooble CA O C2 - 2 weeks ago

    Mississauga, ON, Canada John Brooks Company Limited Full time

    Department: Warehouse Office Location: Mississauga, ON WHAT DO WE DO? We create solutions for the people who keep our world flowing. For over 85 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system...

  • Operations Coordinator

    Found in: Jooble CA O C2 - 1 week ago

    Mississauga, ON, Canada John Brooks Company Full time

    Department: Warehouse Office Location: Mississauga, ON WHAT DO WE DO? We create solutions for the people who keep our world flowing. For over 85 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system...

  • Operations Coordinator

    3 days ago

    Kitchener, Canada Rome Logistics Group Full time

    **The Role**: **About Rome**: Founded in 2000, Rome is a third-party logistics (3PL) company that provides customized solutions to help companies and carriers optimize their supply chain operations and dramatically improve service, rates, and speed to market. With offices in Kitchener, London, Toronto, Pickering, and Winnipeg, we are currently undergoing...

  • Coordinator, Operations

    Found in: Jooble CA O C2 - 1 week ago

    Toronto, ON, Canada Toronto Parking Authority Full time

    POSITION SUMMARY Reporting to the Program Manager, Parking Development, the Coordinator, Parking Development is responsible for supporting the implementation of TPA’s annual operating plan as it relates to parking enhancements and technology. The coordinator supports technology-based projects that enhance the customer experience and provides a seamless...

  • Operations Coordinator

    Found in: Adzuna CA C2 - 3 days ago

    Mississauga, ON, C4W, Peel region, Canada John Brooks Company Limited Full time

    Department: WarehouseOffice Location: Mississauga, ONWHAT DO WE DO?We create solutions for the people who keep our world flowing.For over 85 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs,...

  • Operations Coordinator

    Found in: Jooble CA O C2 - 1 week ago

    London, ON, Canada SITECH Eastern Canada Ltd. Full time

    This position reports directly to the Branch Manager. The following summarizes some key elements of the role. Operations Coordinator Responsibilities: Invoicing – daily rental invoicing, cycle billing, over the counter sales, machine install and field service invoicing; Updating purchase orders to include such things as proper Fx and freight charges...