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Front End Manager

3 months ago


Burnaby BC, Canada Summit Tools Full time

WHO ARE WE?We are a proud Canadian company in operation since 1993. We are well established leader in Power Tools, Power Tools Accessories, Hand Tools and other categories. We have 4 store locations, a Distribution Center and Head Office. Our stores have a wide selection of national brands with the latest products in the market. We proudly serve a broad spectrum of clients from the Contractor, Trades and Industrial users. We take pride in serving their needs. We are creating new and more opportunities for our team through expansion.WHAT WE OFFER OUR EMPLOYEES?We are expanding and hiring candidates who are looking for growth and development opportunities within our fieldCompetitive compensationComprehensive Benefit Package – extended health, dental, long-term disability, and term life insuranceAll Staff are full-time which creates a stable work environment.We are offering advancements through multiple channels – Contractor/Trade Sales, Distribution, and Head OfficeHEAD OFFICE FRONT END MANAGER – JOB DUTIESEnsure all standards are followed, tills/safe, petty cash countsOverseeing Head Cashier and Office Admin positions at all locationsHiring, Orientation and Training Head Cashier and Office Admin positions at store level in conjunction with Store ManagersWork with Store Managers for Front End operationsWork with Inventory Manager to ensure store cleanliness is kept up to standards with front end teamAbility to perform all the functions of front-end store and office administration according to proceduresEnhance customer loyalty through promoting of membership programAudit front end staff to provide highest level of customer serviceBe the main point of contact for Store Managers at all locations to answer all types of front end queriesEnsure front end staff is able to process promotions accuratelyIt's must to visit store regularly to audit front end.Skills and QualificationExperience in Handling Multiple locations is requiredMinimum 4 years of experience in a front-End management role.Previous Experience in cashiering and Head Cashiering roles.Easy to work with and collaborative with Stores and head office to facilitate. efficient communication.Demonstrate leadership skills to build and support stores team (cashiers, inventory, stock, warehouse, etc.)Good command of English and French is an assetMust have own vehicleAbility to travel to all locationsMust rotate around locations during high sale periods to ensure front end is operating effectively.Post Secondary Diploma RequiredExperience with Microsoft OfficeTyping speed 35-50 wpmStrong Mathematical skills, including problem analysisAbility to work independently in a fast-paced environmentAbility to accomplish all tasks and reports on timely manner