IT Support Specialist/ Service Desk
1 month ago
T. services provider and consulting firms, we service many SMB clients including medical companies, insurance companies, financial firms, and nonprofits to name a few. We also have diverse service offerings including but not limited to Managed Services, IT Consulting, Cyber Security, and Cloud Solutions.
We are seeking a qualified IT Support Specialist Tier 2 (MSP) to join our team and provide white glove support to our client base. The IT Support Specialist Tier 2 (MSP) will have exposure to diverse technologies including virtualization, cloud, networking, and windows systems. The IT Support Specialist Tier 2 (MSP) is an ideal position for an IT Professional who has some hands on experience working for a MSP and is looking to quickly advance their career upward to gain more backend system administration exposure.
Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise.
Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems
Provide network support and some administration.
Experience working for a Managed Service Provider
Hands on experience with Active directory, O365, Windows OS
Career development and formal training
Matching 401(k), profit-sharing and medical coverage is provided.
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.
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