Policy Operations Specialist

1 week ago


Gatineau QC, Canada Blue Shock Executive Search Full time

Blue Shock Executive Search, established in 2003, excels in recruiting top-tier candidates across the restaurant, hospitality, and food service-related sectors. We are a group of down-to-earth and results-oriented people with a vision to be the best operated Quick Service Restaurants in Canada. If you are highly motivated, genuine, disciplined, committed, honest and extremely organized, with a successful track record in driving sales, then we WILL be right for you

The Director is responsible for driving operations excellence, exceeding the brand’s high standards for quality, service and cleanliness and ensuring the restaurants in the market are always sharp, safe and ready for business.
Enjoy a generous vacation policy, allowing you the flexibility to maintain a healthy work-life balance.
Comprehensive Benefits: The benefits package includes dental coverage, health insurance, and other wellness perks.

Find, train, certify, develop and retain high quality District Managers.
Management and Accountability for District Managers.
Oversee profit, sales and guest count growth for the brand.
Ensure all company systems, practices, policies, routines and processes are implemented and followed.
Ensure Training and Certification are in place and all appropriate staff.
Receive the comprehensive training necessary for their job.
Ensure systems are in place and executed properly to maintain the building, equipment and premise in a meticulous manner.
Ensure all food safety, worker safety and employment standards procedures are strictly adhered to.

Evaluate Restaurant Performance and coach District Managers on Action Plans.
Consistently and effectively communicate the company’s objectives to all store management teams through organized and scheduled conference calls, meetings and/or electronic communications.
Coach District Managers to promote the brand through community involvement activities to develop and support Local Store Marketing plans to drive sales and guest count.
Lead the annual planning process by aligning goals with the corporate strategic annual operating plan.
Prepare and interpret financial and operational reports, analyze data and develop solutions to ensure operating goals are achieved.
Analyze and identify gaps in area operational performance and addresses them to maximize performance and achieve goals.

5+ Years in a Multi Unit Leadership Role working with High Volume/Profile Quick Service Restaurants.
~ Fluency in English and French.
~ Advanced understanding and technically competent in all quick-service restaurant operating systems.
~ Proven track record of training, developing and coaching others.
~ Strong financial acumen and ability to manage P&Ls, establish restaurant budgets, and ensure achievement of the company’s P&L targets through systems and process.
~ Regrettably, at this time, we are unable to provide sponsorship or assistance with international relocation.



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