Investigator Fraud

3 weeks ago


Canada Aviva plc Full time

Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
Our Anti Fraud Team is looking for a SIU Major Case Investigator to provide timely intelligence and information to enable management to protect Aviva and consumers from Fraud and Financial Crime
Act as Case Lead and conduct field investigations
Establish investigation strategy, gather and analyze facts, handle case file, and ensure proper documentation and collection of physical or electronic evidence
Investigate by conducting in-person or telephone interviews
Assist stationary investigators with field investigation, as required
Liaise with Fraud Management or other investigative team colleagues, and the Claim, Underwriting, and Legal operations
Provide ongoing technical expertise for investigators, including coaching and mentoring on investigation techniques
Post-secondary education or equivalent work experience.
Preferred professional qualification in fraud investigation, criminology or financial crime.
Minimum 6 years experience in an investigative field of work, including insurance claims investigation
Technical expertise in multi-lines of business
Strong understanding of claims and underwriting processes
Technical knowledge of all insurance lines of business, including policies, claims, and related legislation
Ability to make confident and objective decisions in matters having high potential for legal precedent or legal dispute
Provincial or territorial insurance licensing, as required
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
Corporate wellness programs to support our employees’ physical and mental health
Hybrid flexible work model
Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. We help our 18 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight.
So, we’re passionate about helping our 22,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.
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