Client Service Manager

3 weeks ago


Ottawa ON, Canada EightSix Network Inc Full time

Professional Development Courses & Designations
~100% tuition re-imbursement for business relevant courses and training
~ To succeed in this position, you must be detail-oriented, highly organized, and passionate about exceptional client service. The role will involve intricate collaboration with other team members, particularly the Account Administrator and Account Executive.
Managing a portfolio of predominantly technology industry clients, building relationships based on trust and expertise.
Handling overall account management, including renewals, mid-term changes, remarketing, contract reviews and claims.
Working closely with the Account Executive in identifying client exposures, strategizing on program structure, and recommending ongoing coverage improvements.
Collaborating with the Account Administrator to coordinate documentation requirements and identify overall account support needs.
Actively participating in new client opportunities, including analyzing pre-existing insurance programs and formulating recommended improvements.
RIBO license required (or to be obtained within 4 months of employment).
A minimum of 5 years commercial insurance experience, preferably within the Technology industry.
Bilingualism (English/French), while not mandatory, would be a significant asset for this position.
Ability to effectively participate in multiple projects and meet deadlines.
Strong knowledge of Microsoft Office suite of programs.
Risk Balance is actively committed to support diversity, equity, and inclusion. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. Be the first to be notified about new Client Manager, Commercial Insurance jobs in Ottawa, Ontario
Risk Balance Inc. in Ottawa, Ontario, Canada
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