Claim Examiner ll-Short Term Disability Specialist
1 month ago
Centers for Independence Claims Resolution Specialist Madison , Wisconsin Apply Now
Job Purpose : The Claims Resolution Specialist is responsible for verifying, resolving, and entering various documents accurately by the required deadlines. This position is responsible for making sure iLIFE is compliant with all contractual and regulatory requirements.
Provide courteous and professional service in any inquiries via email, in person, and by phone to co-workers, managers, vendors, participants, ICA, and state programs within a timely manner.
Communicate trends and process improvements to management to help develop efficiencies within areas.
Required Technical Skills, Experience, Education, and Credentials :
Associate’s Degree in business or a related field or a High School Diploma/GED and a combination of training and experience which will provide the necessary knowledge and skills to successfully execute the essential functions
Moderate knowledge of PC software and ability to learn new software
Ability to direct the work of volunteer or temporaries as needed.
Typical hours are Monday through Friday first shift however additional time and effort beyond a normal workweek may be required to accomplish company and individual objectives and to provide a high level of service to our members.
Most of the work will be performed in an office environment utilizing phones, computers, copier/scanner and other office equipment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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