Application Support Analyst
2 weeks ago
Maintain global security of applications;
Work closely with business analysts to implement business process improvements;
Actively participate in gathering requirements, analyzing requests, and proposing/defining solutions;
Interact and help support M3 and related systems integrations;
Perform other duties as required. Skills: Communication and customer service skills;
Critical-thinking, problem-solving and time-management skills;
Ability to navigate systems;
Configuration management;
Systems analysis;
Willingness to learn and ask questions;
Information ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules;
Category flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways;
Deductive reasoning - The ability to apply general rules to specific problems to produce answers that make sense;
Fluency of ideas - The ability to come up with a number of ideas about a topic. Travelling % and description: Travelling may be required to any of our North American facilities for projects and training purposes;
The percentage of travelling will vary upon the needs of different projects. Environment: Occasional evening and weekend work to meet deadlines;
Sitting for extended periods of time;
Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components;
Physically able to conduct and participate in training sessions, presentations, and meetings. Education: Bachelor's degree in business or computer science, management information systems or equivalent work experience required. Experience : 1-3 years' experience in an application support role, preferably with a cloud-based application focus;
Working knowledge of M3 preferred;
Well-rounded functional knowledge of business processes such as but not limited to order to cash, purchase pay, etc.;
Hands on experience with M3 administration and configuration and 3rd party integrations in complex environments. Give meaning to your career and help us make a difference: become a transformation champion At Sanimax, we see strength in diversity, and we are proud to be an equal opportunity employer
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