Key Account Manager F/H

2 weeks ago

Ontario, Canada Bidvest International Logistics Full time

Working at Bidvest International Logistics
At Bidvest International Logistics we understand that logistics is a people business and consider our employees as vital partners.
Key Account Manager - GTNG
Details
Closing Date 2024/05/08
Reference Number BIL240423-4
Job Title Key Account Manager - GTNG
Department Business Development
Office / Facility Greenstone
Reporting To National Commercial Manager
Job Type Classification Permanent
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Greenstone
Job Purpose Bidvest International Logistics is looking to recruit a Key Account Manager to join the team based in Greenstone, Gauteng facility.The incumbent will be responsible to manage, retain, grow and secure new business within your designated industry vertical/s through actively marketing Bidvest International Logistics by establishing long term business relationships with target accounts.To cross-sell the company’s primary products, and supply chain solutions, as well as selling locally and internationally by following a structured approach by using the (SPPM) Servicing Performance Process Map.
Qualifications & Experience Qualifications:
Matric (Grade 12)
Bachelors Degree or relevant Post Graduate Qualification.
Experience:
At least 5 to 10 years Commercial Experience, preferably in the 3/4 PL and/or Freight Forwarding Industry.
Intermediate full MS Office and CRM capabilities and Cargo Wise Systems experience will be an advantage.
Demonstrable ability to manage and lead a team is an advantage.
Strong Key Account / Customer Management experience, ideally worked in a Business Development and Commercial role before.
Solid working knowledge within Customer Servicing, Sales, Business Development department before.
Solid Track record in Freight Forwarding, Customs Clearing and Contract Logistics Industry and/or 3/4 PL.
E2E Supply Chain experience.
Need to have experience in Warehouse & National Transport/Distribution solution selling.
Key Responsibilities Key responsibilities of this role:
Primary role is to retain, expand and grow you current client base in term of volume and revenue, also to current prospect, develop and manage new business opportunities through networking and identifying potential new business.
Responsible for client base growth profit / revenue generation.
Sustains the growth of the company's business by establishing extending and new business relationships within the particular industry vertical/s.
Acquiring ideas, innovations and initiative for the particular industry vertical/s. 
Plan and execute robust communication internal and external (BIL Product heads and EMO Trans and agent partners).
Present and consult at senior management level on business trends either a view to developing new service offerings.
Ensure that bids/tenders/RFQ's/RFE's/RFP's are conducted, reported and captured into CRM for all your team's initiatives.
Maintain in-depth knowledge of complete line of products/services and client business issues and needs.
Identify trendsetter ideas by researching industry and related events.
Knowledge:
Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes selling strategy and tactics, product launches , sales and customer service techniques. 
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Skills:
Job requires being reliable, responsible, accountable, dependable, self motivated and driven.
Attention to detail -the position requires being careful about detail and thorough in completing work tasks. 
Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction. 
Initiative - Job requires a willingness to take on responsibilities and challenges.
Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Speaking - Talking to others to convey information effectively.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Problem solver and an Innovator.
Operations Analysis - Analyzing needs and product requirements to create and design a solution.
Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
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