Agent(e) admin
4 weeks ago
La sélection à ce poste requiert une entrevue.
SOMMAIRE:
Assurer le soutien de l’exploitation et de la gestion de la succursale ou du centre d’appels en tout ce qui a trait aux méthodes commerciales et de bureau, notamment la liaison avec les clients internes et externes, les fournisseurs et les employés. Coordonner tous les aspects administratifs de la succursale ou du centre d’appels et seconder directement la haute direction dans l’atteinte des objectifs départementaux.
FedEx Express Canada has an ope n Part Time Ops Agent Admin position in our Kirkland Lake location.
Our people are the foundation of our success. The differentiator in the employment relationship we value with our employees is our ope n, fair and respectful people practices and our positive work environment.
As a result, FedEx Express Canada has consistently been ranked in the top 50 Best (Platinum) Employers in Canada survey by Aon Hewitt and also placed amongst the 20 most respected brands in Canada.
Position Summary:
Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.
Required Knowledge, Skills and Abilities:
High school diploma/educational equivalent with secretarial courses or business college training preferred.
Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.
Standard level MS Excel, Word. PowerPoint is preferred.
Good communication (verbal/written), interpersonal and organizational skills required.
ADDRESS: 155 Archer Drive, Kirkland Lake, ON, P2N3H9
HOURS DETAILS: Mon to Fri: 2:30 pm to 6 pm
W AGE : $20.32 per hour
Total Rewards Pack age:
FedEx delivers a comprehensive total rewards program with a full spectrum of benefits to meet your diverse needs:
Benefit plans: medical, health, dental, orthodontics, vision, etc.
Pension plan
Education assistance / tuition reimbursement
Community involvement: Canadian Blood services; Disaster Readiness, Relief and Recovery
Diversity
Vacation
Discounts: travel & entertainment, health &lifestyle, home & auto and electronics
DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered
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