Airport Operations
3 weeks ago
About Us: The West Coast Fishing Club operates two luxury saltwater fishing lodges in Haida Gwaii delivering unparalleled fishing experiences and 5-star accommodations amidst the breathtaking backdrop of the rugged West Coast of British Columbia. Our commitment to excellence, attention to detail, and passion for hospitality have earned us a reputation as a world-class destination for anglers and outdoor enthusiasts alike.
Why work at WCFC? At The West Coast Fishing Club, we are committed to creating a spirit of employee camaraderie and providing the best the industry has to offer through competitive wages, quality uniforms, and a fun and supportive working environment.
Position Overview: We are seeking a detail-oriented individual to join our Richmond office team. This role involves ensuring smooth guest travel experiences, managing administrative duties, and providing front-office support. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to manage multiple tasks efficiently.
This is a seasonal position based at our Head Office, in Richmond, British Columbia. Employment contracts begin in mid-May and will run through to mid-September.
Responsibilities and Expectations:
- Periodically travel with guests northbound and southbound to Haida Gwaii. Could be as frequent as twice a week to assist with travel logistics and to provide on-site guest support. (Round trip travel within the day)
- Collaborate closely with internal teams to ensure accurate documentation for flights and other logistical arrangements.
- Coordinate freight logistics, including procurement, ordering, and receiving of supplies.
- Prepare and organize various documentation related to guest arrivals and departures. This will include things such as manifests, luggage labels, and fishing licenses.
- Providing front-office support, which includes managing orders for necessary supplies.
- Maintain a high level of organization, professionalism, and friendliness in all interactions.
Qualifications and Assets:
- Previous experience in customer service, preferably in the hospitality or tourism industry.
- Comfortable with air travel.
- Strong organizational and communication skills, both verbal and written.
- Ability to prioritize tasks and manage time effectively.
- Detail-oriented with a proactive mindset.
- Flexibility to adapt to dynamic work environments.
Benefits:
- Competitive salary commensurate with experience
Necessary availability : Wednesdays, Thursdays, Fridays, and Sundays.
We thank all interested applicants; however, only qualified candidates will be contacted.
To learn more about our guest experience visit our website:
Job Types: Full-time, Seasonal
Pay: From $23.00 per hour
Schedule:
- Weekends as needed
Supplemental pay types:
- Overtime pay
Work Location: In person
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