Expert client senior

2 weeks ago


Montréal QC, Canada Microsoft Canada Full time

English Text to Follow

Chaque minute de chaque jour, les clients misent sur l'ensemble de leur entreprise et de leur réputation sur le Microsoft Cloud. L'équipe de Azure Customer Experience (CXP) estime que lorsque nous répondons à nos normes élevées de qualité et de fiabilité, nos clients y gagnent. Si nous faiblissons, nos clients échouent leurs clients finaux. Notre vision est de transformer les clients de Microsoft Cloud en fans.


Nous sommes l'équipe FastTrack pour Azure Engineering (FTA) - une équipe d'ingénierie à croissance rapide de personnes obsédées et passionnées par les clients qui génèrent des résultats et des expériences clients positifs. FastTrack pour Azure est un service de réussite client pour aider les clients à intégrer en toute confiance pour Azure et les mettre sur la bonne voie pour réussir. FastTrack Azure adopte une approche centrée sur les solutions et
fournit aux clients des ressources d'ingénierie, des meilleures pratiques, des outils et des ressources qui stimulent l'utilisation Azure.


En tant que Expert Client Senior dans l'équipe d'ingénierie de data et données et de l'intelligence artificielle (IA) des Amériques, vous guiderez les clients de Microsoft dans leur parcours pour adopter l'IA et l'apprentissage automatique (ML), les aidant à relever les défis commerciaux et techniques critiques. Dans ce rôle, vous permettrez aux clients d'obtenir des plus avec Microsoft Azure, tout en influençant directement l'avenir des produits et des plates-formes Microsoft. Cette opportunité vous permettra d'accélérer votre croissance de carrière, de développer une expertise technique approfondie en IA et en ML, et de contribuer au succès de nos clients.

La mission de Microsoft est de donner à chaque personne et à chaque organisation de la planète les moyens d'atteindre plus. En tant qu'employés, nous nous réunissons avec un état d'esprit de croissance, innovons pour responsabiliser les autres et collaborons
pour atteindre nos objectifs communs. Chaque jour, nous nous appuyons sur nos valeurs de respect, d'intégrité et de responsabilité pour créer une culture d'inclusion où tout le monde peut s'épanouir au travail et au-delà.

Every minute of every day, customers stake their entire business and reputation onthe MicrosoftCloud. The Azure Customer Experience (CXP) team believes that when we meet ourhigh standardsfor quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.

We are the FastTrack for Azure Engineering (FTA) team - a fast growing Engineering team of customer obsessed and passionate individuals that drive positive customer outcomes and experiences. FastTrack for Azure is a customer success service to help customers confidently onboard to Azure and getting them on the right track to succeed. FastTrack Azure takes a solution-centric approach and provides customers with Engineering resources, best practices, tools and resources that drive Azure usage.

As a Senior Customer Engineer in the Americas Data & Artificial Intelligence (AI) Customer Engineering team, you'll guide Microsoft customers on their journey to embrace AI and Machine Learning (ML), helping them tackle critical business and technical challenges. In this role, you'll enable customers to achieve more with Microsoft Azure, while directly influencing the future of Microsoft products and platforms. This opportunity will allow you to accelerate your career growth, develop deep technical expertise in AI and ML, and contribute to the success of our customers.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Individual Contributor #J-18808-Ljbffr

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