Coordinateur Export Déménagement International

Found in: Jooble CA O C2 - 2 weeks ago

Toronto ON, Canada Alchemy Global Talent Solutions Ltd. Full time

Alchemy is collaborating with a trusted moving company headquartered in Toronto, which is seeking an experienced Senior Move Coordinator to join their growing team.
As a Senior Move Coordinator, you will be the key liaison, ensuring the company's clients have a successful moving experience while managing your team.
Responsibilities of the Senior Move Coordinator:
Manage corporate clients long-distance and cross-border moves efficiently.

Enhance customer service through staff training, monitoring, and development initiatives.

Document improvements and update training manuals accordingly.

Prepare Moveware and paper files for local, long-distance, and cross-border relocations as needed.

Generate the necessary work orders and delivery orders as necessary.

Facilitate deposit collection via credit card processing and preauthorization for all moves.

Manage storage-related tasks, including access, collections, and paperwork.

Generate purchase orders as needed.

Address and resolve claims and other customer service issues efficiently.

Supervise and streamline processes within the Export and Import departments.

Offer support to international department staff when necessary.

Requirements of the Senior Move Coordinator:
Prior experience working within the moving and relocation sector.

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