Help Desk Sistemi Audio Video e Videoconference

4 weeks ago

Canada Lantech Solutions Full time

Il/La candidato/a, che risponderà alla Direzione Tecnica, sarà inserito/a all’interno del nostro Team Service Collaboration , dedicato alla gestione e risoluzione dei ticket in ambito AV e Collaboration.

La risorsa si occuperà delle seguenti attività:
  • Contattare il cliente per analizzare le problematiche segnalate e fornire il supporto necessario, da remoto e/o on-site, per la risoluzione
  • Supportare, in caso di necessità, il Team Tecnico dedicato alle attività di delivery di progetti in ambito AV/Collaboration
  • Supportare, in caso di necessità, il Team dedicato ai presidi dislocati presso alcuni clienti
Si richiede:
  • Esperienza pregressa di almeno 1 anno nel settore Audio Video
  • Conoscenza base di apparati e impianti audio-video professionali (almeno uno fra: Extron, Creston, Kramer)
  • Conoscenza base di apparati e software di Videoconferenza e Collaboration (almeno uno fra: Cisco Webex, Microsoft Teams, Poly, Yealink...)
  • Disponibilità a servizi di reperibilità H24
  • Disponibilità ad effettuare trasferte presso i clienti
  • Conoscenza impianti di videosorveglianza
  • Conoscenza sistemi di digital signage
  • Certificazioni Cisco, Poly, Yealink, Microsoft
  • Conoscenze di base in ambito networking, sistemi operativi e software Windows
  • Buona conoscenza della lingua inglese

Offriamo un ambiente di lavoro dinamico con colleghi competenti e motivati e la possibilità di entrare a far parte di un gruppo di successo, in forte crescita ed estremamente innovativo.

L’inserimento avverrà con orario full-time presso le sedi aziendali di Bologna, Reggio Emilia o Milano .

L’inquadramento retributivo sarà commisurato all’esperienza ed alle competenze del/della candidato/a.

Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03

Cosa aspetti? Entra a far parte del team

Dal 2014 Lantech Longwave fa parte del Gruppo Zucchetti , una sinergia che nasce per un obiettivo comune : supportare lo sviluppo del mercato ICT attraverso una migliore valorizzazione degli investimenti e la creazione di nuove competenze.

L’esperienza di Lantech Longwave pone solide fondamenta a team eterogenei e dinamici, in cui il know how di competenze acquisite si combina con menti brillanti e aperte a strategie differenti che sappiano guardare oltre la soluzione più ovvia.

#J-18808-Ljbffr

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