Training Advisor

3 weeks ago


Ontario, Canada IFG International Financial Group Ltd Full time

Our client, a top 5 bank in Canada is looking to hire a Training Advisor in their team for an initial 6-month contract. This role is twice a week in office in downtown Toronto.

Responsibilities Include:

  • Support end-user on completing system-specific steps,
  • Monitor, evaluate and record training activities and program effectiveness.
  • Facilitate instructor-led sessions on the new platform
  • Develop and organize training materials that include procedures, work instructions, business process overviews, and other visual aids
  • Present information using a variety of instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, videos and lectures.
  • Coordinate with functional subject matter experts to develop training content.
  • Assists with training assessment activities through surveys, interviews with employees, focus groups or consultation with managers.
Qualifications:
  • 3+ years related training facilitation and training development experience
  • 2+ years of experience with CRM systems (eg. Salesforce, SAP, nCino)
  • Previous experience in financial/banking industry
  • 2+ years of experience with Customer Support
  • Experience with Articulate Storyline (or similar) an asset
  • SharePoint experience.
  • Banking Credit knowledge.
If you are interested & qualified for this opportunity, please send your updated resume in MS Word format to priyanka2@ifgpr.com If this is not the right opportunity for you, let's connect and I can share with you how IFG can help advance your career For other opportunities please visit today #VMS

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