Bilingual Training Manager

1 month ago

Ontario, Canada Canada Life Assurance Company Full time

Bilingual Training Manager (English/Mandarin)

**Description:
- Permanent Full Time- We are looking for a Bilingual English + Mandarin remote Training Manager to play an integral role within our Distribution, Learning and Development Team.**What you will do**
- Deliver virtual training on Canada Life tools and planning, market development, product knowledge, business related technology and administration processes to advisors, in conjunction with head office business partners.
- Manage a virtual training environment, paying attention to technology requirements to ensure training needs are met, in addition to just in time training.
- Provides foundational educational learnings and training that lay the groundwork for successful Advisor business engagements.
- Effectively influences and demonstrates the value to Advisors in adopting best practices relating to products, sales, technology, and compliance processes.
- Create and build development training content including resources, job aids and power points.
- Connect with business partners, foster relationships, and uncover new ways to work together and collaboratively on various initiatives.
- Implement innovative ideas and best practices into facilitation engagements to drive engagement and participation.
- Communicates and modifies the delivery of content in a manner that effectively influences, engages, and entices Advisor audience to adopt sales and technology best practices to elevate and enhance business opportunities.
- Support the adjustment of learning tactics and training processes resulting in elevated Advisor performance and adoption.
- Stay on top of industry requirements and contribute to developing new training requirements as new certification, designation or licensing requirements evolve over time and support the delivery of this training.

**What you will bring**
- Fully bilingual in Mandarin and English
- Solid understanding and experience with adult learning principles, and training techniques (i.e., ice breakers, role playing, brainstorming or idea generation, scenario building, breakout groups etc.)
- Virtual facilitation experience with a positive track-record of audience engagement, and strong on camera presence and delivery
- High comfort with, and ability to effectively demonstrate, a variety of training activities - including virtual facilitation small group work, large group discussion and experiential exercises.
- You will lead and deliver product knowledge, technology, sales, and client focused approach training to new and experienced advisors.
- Ability to work independently and as part of a virtual team.
- Energized by the work while continuously thinking of ways to enhance our programs through innovation and outside of the box approaches through idea sharing.
- Attention to detail, strong organizational and time management skills.
- Confident in computer literacy and experience in Microsoft teams would be an asset.
- Certificate in Adult Training & Development is a strong asset.
- The base salary for this position is between **$61,900**:

- $114,500 **annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.- For student opportunities only- For our student opportunities, the base salary will be dependent on the number of work terms you have completed along with other factors depending on your program.-
- Be your best at Canada Life- Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.- You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.- Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflect

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