Guest Services Supervisor
4 weeks ago
Eldorado Resort .Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private beach.If you are looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earnings potential, employee discounts on water sport rentals, discounted food & beverage at all our Argus Properties Ltd. owned restaurants and hotels, fun social events, and great colleaguesPosition Summary:Under the guidance of the Front Office Manager, the Guest Services Supervisor is responsible for leading the day-to-day Front Desk operations, ensuring, and maintaining a consistently high standard of guest service. You will be responsible for checking guests in and out, coaching the team and maintaining the smooth flow of front desk services and daily operations of Eldorado Resort.What will you be doing?You will be responsible for performing the following tasks to the highest standard:Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role modelDevelop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concernsSupervise and assist Front Desk team as requiredEnsure adherence to quality standards and serviceHandle complaints and provide resolutionAssist Front Office Manager as requiredServes as the property Manager on Duty as requiredFollow company and Front Office policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety trainingLearn and adhere to all fire and emergency procedures, including procedures for handling of the fire panel, ensuring guest safety and participate in an evacuation if necessaryHave a complete understanding of key systems (Onity & Salto)Speak using clear and professional language; answer telephones using appropriate etiquetteWelcome and acknowledge guests; anticipate and address guest needs; assist individuals with disabilities; thank guests with genuine appreciationMaintain confidentiality of proprietary information; protect company assetsPrepare and review written documents accurately and completelyEnsure personal appearance is clean and professionalWhat are we looking for?To successfully fill this role, you should demonstrate the following:3+ years’ experience as Guest Services Agent or similarOpera PMS Experience an assetHigh School graduation requiredFirst Aid certification an assetAbility to plan, prioritize and complete multiple projects in a timely mannerAbility to develop common sense solutions to everyday problemsAbility to develop and motivate staff to achieve goalsAbility to work with all employees to promote teamwork and co-operative relationships within and across departmentsAbility to provide ongoing coaching to staff to enhance performanceAbility to stand, sit, or walk for an extended periodMove, lift, carry, push, pull, and place objects weighing less than or equal to 50 poundsMust be available to work varied shifts: including days, evenings, overnights, weekends & holidaysFull open availability from Mid May through end of SeptemberMust be legally eligible to work in Canada without restrictionPerksShared Staff AccommodationExtended Health and Dental BenefitsEmployee and Family Assistance ProgramEmployee discounts on accommodations, dining and marina at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport, Home2Suites)An excellent work environment, with a focus on staff recognition and teambuildingRoom for growth and developmentDon't miss this exciting opportunity to join our Eldorado Resort familyPowered by JazzHRrJtpAAOO3P
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Guest Services Supervisor
3 weeks ago
Canada Oldhousehotel Full timeA STEP AHEAD GUEST SERVICES SUPERVISOR As someone who knows the secret to the BEST guest service, you are always a step ahead, looking for opportunities to assist our guests, surprise them, thank them and nurture their long-term loyalty. A born problem solver, you lean into resolving guest issues expediently, professionally and with a truly caring nature....
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Guest Service Supervisor
4 days ago
Canada Marriott International, Inc Full time**Job Number** 24100872 **Job Category** Rooms & Guest Services Operations **Location** W Montreal, 901 Square Victoria, Montreal, QC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment, assigning room, and...
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Guest Services Supervisor
3 weeks ago
Canada Eldorado Resort Full timeEldorado Resort . Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private...
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Guest Services Supervisor
4 weeks ago
Canada Eldorado Resort Full timeEldorado Resort .Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private...
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Guest Services Supervisor
4 weeks ago
Canada Eldorado Resort Full timeEldorado Resort . Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private...
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Guest Services Supervisor
4 weeks ago
Canada Eldorado Resort Full timeEldorado Resort .Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private...
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Guest Services Supervisor
4 weeks ago
Canada, CA Eldorado Resort Full timeEldorado Resort .Our spectacular Eldorado Resort is situated right on the shores of Okanagan Lake, a few kilometers south of the William R. Bennett bridge. Eldorado Resort consists of Hotel Eldorado, Manteo, and Eldorado Marina, with world-class amenities including multiple outlets, gyms, indoor and outdoor pools, boardwalk, tennis courts, and a private...
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Hotel Clerk
1 month ago
Canada Whitehorse Chamber Full timeYour application/resume must state you are a permanent resident or Canadian citizen. Applicants on open work permits are not eligible. We are seeking a Front Desk Supervisor to join our team and play a pivotal role in shaping the first impression of our hotel. Your expertise in team leadership, guest services, and operational efficiency will contribute to...
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Guest Services Representative(Fully)
2 weeks ago
Canada Ottawa Sports and Entertainment Group (OSEG). Full timeThe Guest Services Representative will work games and events at TD Place and Lansdowne to ensure each and every fan and guest has an exceptional experience!What You’ll DoOpportunities to work as a Guest Services Representative include: Usher, Gate Usher, Merchandise, Information Booth Attendant, AODA Team, Kid’s Zone Team, Elevator Attendant, Dispatch,...
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Guest Services Representative(Fully)
2 weeks ago
Canada Ottawa Sports and Entertainment Group (OSEG). Full timeThe Guest Services Representative will work games and events at TD Place and Lansdowne to ensure each and every fan and guest has an exceptional experience!What You’ll DoOpportunities to work as a Guest Services Representative include: Usher, Gate Usher, Merchandise, Information Booth Attendant, AODA Team, Kid’s Zone Team, Elevator Attendant, Dispatch,...
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Guest Services Supervisor
3 weeks ago
Canada Travel + Leisure Co. Full timeWe Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...
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Guest Services Representative(Fully)
2 weeks ago
canada Ottawa Sports and Entertainment Group (OSEG). Full timeThe Guest Services Representative will work games and events at TD Place and Lansdowne to ensure each and every fan and guest has an exceptional experience! What You’ll Do Opportunities to work as a Guest Services Representative include: Usher, Gate Usher, Merchandise, Information Booth Attendant, AODA Team, Kid’s Zone Team, Elevator Attendant,...
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Guest Services Representative(Fully)
2 weeks ago
canada Ottawa Sports and Entertainment Group (OSEG). Full timeThe Guest Services Representative will work games and events at TD Place and Lansdowne to ensure each and every fan and guest has an exceptional experience!What You’ll DoOpportunities to work as a Guest Services Representative include: Usher, Gate Usher, Merchandise, Information Booth Attendant, AODA Team, Kid’s Zone Team, Elevator Attendant, Dispatch,...
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Guest Services Representative(Fully)
2 weeks ago
Canada Ottawa Sports and Entertainment Group (OSEG). Full timeThe Guest Services Representative will work games and events at TD Place and Lansdowne to ensure each and every fan and guest has an exceptional experience! What You’ll Do Opportunities to work as a Guest Services Representative include: Usher, Gate Usher, Merchandise, Information Booth Attendant, AODA Team, Kid’s Zone Team, Elevator Attendant,...
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Seasonal Guest Services Agent
4 weeks ago
Canada CanaDream Corporation Full timeCanaDream provides memorable vacations for people who want to experience Canada at their own pace. We're open year-round, but our stations really come alive in season (May through October), when we play host to visitors from around the world. At CanaDream you have the ability to make a real difference to our Guests and Customers.Work with a great team;...
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Guest Services Associate
2 weeks ago
Canada Four Points by Sheraton Kelowna Airport Full timeFour Points by Sheraton Kelowna Airport.If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Guest Services Manager.We are also on a bus route, with a stop just outside of the hotel, and are...
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Guest Services Associate
3 weeks ago
Canada Four Points by Sheraton Kelowna Airport Full timeFour Points by Sheraton Kelowna Airport.If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Guest Services Manager.We are also on a bus route, with a stop just outside of the hotel, and are...
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Guest Services Associate
4 weeks ago
Canada Four Points by Sheraton Kelowna Airport Full timeFour Points by Sheraton Kelowna Airport.If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Guest Services Manager.We are also on a bus route, with a stop just outside of the hotel, and are...
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Guest Services Specialist
2 weeks ago
Canada HostGenius Full timeGuest Support at HostGeniusRole Overview:As the Guest Support, you will manage and oversee our guest messages, ensuring exceptional service and smooth operations. Your responsibilities include hiring and training new team members, supporting market partners, managing technology to streamline operations, and ensuring seamless connectivity between departments...
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Guest Services Specialist
2 weeks ago
Canada HostGenius Full timeGuest Support at HostGeniusRole Overview:As the Guest Support, you will manage and oversee our guest messages, ensuring exceptional service and smooth operations. Your responsibilities include hiring and training new team members, supporting market partners, managing technology to streamline operations, and ensuring seamless connectivity between departments...
