Engineer / Support engineer

Found in: Jooble CA O C2 - 2 weeks ago

Ottawa ON, Canada Check Point Software Technologies Ltd. Full time

Technical Services | Full Time | Job Id: 19995 Experienced
As the world’s leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we’ve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers’ real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.
Check Point Software Technologies has been recognized by Forbes as one of the World’s Best Places to Work four years in a row (2020-2023), ranking among the top 50 companies across the globe in the IT category. Check Point has also been named to Forbes’ list of World’s Top Female-Friendly Companies. Provide customers with technical support through analytical skills, facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers’ environment.
Business and technical communication skills are important for interfacing with clients, both at the engineer and management level. Occasional travel to customer sites in the US and Canada is required as needed.
Ensures management of customer expectations and resolution of technical issues in a timely manner.
Develop and maintain troubleshooting skills on all Check Point products and technical knowledge in industry standard based technologies
#5-8 years of relevant TCP/IP networking and Internet Security technology experience.
Strong Linux/Unix and Windows Server system-level knowledge.
Network experience with Windows, UNIX and/or LINUX based Operating Systems.
Experience with Core dump/kernel panic analysis.
Basic programming skills, with the ability to develop simple UNIX shell scripts (Bash or C Shell).
Experience providing support to direct customers, resellers, O&M, and field personnel in resolving company product related issues.
First Name * Last Name * Email * Phone * Location (City) * Please select LinkedIn Profile URL Gender * Male Female Prefer not to answer Resume/CV * Attach Resume I hereby confirm collection and usage of the above-mentioned data per Check Point’s Privacy Policy for recruitment purposes.
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