Infrastructure Support Engineer

2 weeks ago


Markham ON, Canada Computer Talk Full time

Role: Infrastructure Support Engineer
We attribute our success to the quality of the staff we bring on board. We have designed, deployed, and supported contact center and Unified Communication solutions for more than 400 clients worldwide. Established in 1987, ComputerTalk is headquartered in Markham, with sites in Montreal and Chicago. We are one of the most successful providers of Cloud Hosted Contact Center and Unified Communication Solutions in Canada. Our ice suite of products are used in major contact centers globally. ComputerTalk has an immediate opening for an Infrastructure Support Engineer in our Markham head office. The right candidate will be able to design, engineer, build and support world-class redundant voice/data centers, as well as work as part of a team to support our complete product line.

VMware vSphere, vCenter, vSAN, NSX Windows 2008-2016 server administration, deployment, and performance tuning

Experience deploying and supporting Skype for Business 2015 and/or 2019

Experience with SQL clusters

Experience with Network Operation Management and troubleshooting

General knowledge of Networking technologies (i.e. Positive Phone Manner

Some overtime/on-call required

Telecommunications or contact center product experience seen as an asset

Certifications from VMWare, Cisco, and Microsoft are an asset but not required

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