Guest Services Representative
3 weeks ago
Job Description:
Main Duties
Reporting to the Casino Shift Manager and under the supervision of the Customer Service Specialist, this position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions.
Responsibilities include : Providing a wide variety of information to guests, assessing urgency and information needs, and referring as appropriate. Assisting guests with Players Club enrollment and information. Answering the Casino switchboard. Working the coat check as seasonally required. Selling event tickets. Tracking inquiries and activities to guide improvements and adjustments to processes and services. Maintaining a tidy and well-organized workspace. Participating in other projects and activities as required, in support of Guest Services operations.
Conditions of Employment
- Successful candidates are subject to a background check as well are required to obtain and maintain a gaming employee Certificate of Registration from the Saskatchewan Liquor and Gaming Authority (SLGA)/Indigenous Gaming Regulators (IGR).
- The minimum age to work in a casino or any area where gaming can be seen is 19 years of age.
- Some SIGA locations operate in a high sensory environment. You may be required to work in an environment where you will be exposed to tobacco smoke, high noise levels, flashing and blinking lights, and a congested workplace. SIGA adheres to all occupational health and safety regulations and makes every effort to limit the adverse effects of these elements.
- As our organization values employee and patron safety, SIGA has instituted a Drug & Alcohol policy for its employees.
- Compliance with all regulatory requirements as may be applicable to your position including but not limited to both SLGA requirements and the Anti-Money Laundering requirements set out in the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and regulations and policies made thereunder by Canada and FINTRAC.
Education
- Successful completion of a Grade 12 or GED diploma or a combination of relevant education, training and/or experience.
Experience
- Experience in the Gaming and/or the Hospitality industry an asset.
- Experience interacting with the public and providing exceptional customer service an asset.
- Experience processing cash, debit or credit card as payment an asset.
Why SIGA?
At SIGA we focus on quality of life and an inclusive work environment that embodies a strong sense of belonging. As a non-profit, 100% of our net income goes back to our communities.
Be a part of a game-changing First Nation organization that gives back
SIGA is one of the 2024 recipients of the Saskatchewan Top 100 Employers award. We are honored to receive this award and proud to be a game-changing employer
Apply today
Original job Guest Services Representative posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs.
#J-18808-Ljbffr-
Guest Services Representative
5 days ago
Toronto, Canada Holiday Inn Toronto International Airport Full timeLooking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a...
-
Guest Service Representative
4 days ago
Toronto, Canada Marriott International, Inc Full time**Job Number** 23013643 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Toronto Downtown, 475 Yonge Street, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** **Welcome to our family** As a world-class leader in the travel industry,...
-
Guest Service Representative
3 days ago
Toronto, Canada Marriott International Full time**Job Number** 23013643 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Toronto Downtown, 475 Yonge Street, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** **Welcome to our family** As a world-class leader in the travel...
-
Seas. Guest Services Representative
1 week ago
Toronto, Canada CNTower Full timeShort Summary To provide CN Tower guests with superior service through friendly interactions, service excellence and efficient guest flow control. Work in any/all Guest Services areas providing timely service and accurate product information. Act as ambassadors of the CN Tower and the City of Toronto, engaging, entertaining and providing information to...
-
Guest Services Agent
3 weeks ago
Toronto, Canada Ace Hotel Toronto Full timeBegin at the beginning. Ace Hotel Toronto seeks kind, curious and industrious humans to join our family. Ace Hotel Toronto is our first-ever home in Canada, in the heart of the Fashion District, near St. Andrew’s Market and Playground. Our Guest Services Agent is responsible for all things Guest Service for the hotel. Assisting guests with luggage,...
-
Guest Services Manager
7 days ago
Toronto, Canada Marriott International, Inc Full time**Job Number** 22218036 **Job Category** Rooms & Guest Services Operations **Location** The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations,...
-
Guest Services Manager
6 days ago
Toronto, Canada Marriott International Full time**Job Number** 22218036 **Job Category** Rooms & Guest Services Operations **Location** The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...
-
Guest Services Manager
4 weeks ago
Toronto, Canada Marriott International, Inc Full time**Additional Information** Contract Role **Job Number** 23109214 **Job Category** Rooms & Guest Services Operations **Location** The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty...
-
Residence Services Representative
2 weeks ago
Toronto, ON, Canada Campus Living Centres Full timeCareer Opportunities with Campus Living Centres A great place to work. Careers At Campus Living Centres Current job opportunities are posted here as they become available. The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to...
-
Residence Services Representative
4 weeks ago
Toronto, ON, Canada Campus Living Centres Full timeCareer Opportunities with Campus Living Centres A great place to work. Careers At Campus Living Centres Current job opportunities are posted here as they become available. The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to...
-
Guest Service Agent
3 weeks ago
Toronto, ON, Canada Drake Art Full timeCelebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine,...
-
Guest Services
3 days ago
Toronto, Canada MLSE Full timeCompany Description At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of...
-
Mississauga, ON, Canada Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
-
Desk Services Representative
1 week ago
Kingston, ON, Canada Queen's University Full timeA Brief Overview The Housing and Ancillary Services team manages 4,940 student beds in 18 residence buildings, as well as off-campus rental apartment and housing properties, three dining halls, numerous retail foodservice locations on campus, the Donald Gordon Hotel and Conference Centre and Event Services. Residence buildings also provide temporary...
-
Residence Services Representative
2 weeks ago
Toronto, Canada Campus Living Centres Full time1. Position Summary and Job MagnitudeThe Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service...
-
Residence Services Representative
2 weeks ago
Toronto, Ontario, Canada Campus Living Centres Full time1. Position Summary and Job MagnitudeThe Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen and understand the needs of guests and students and deliver the appropriate level of service, striving for high customer service...
-
Guest Service Agent
4 weeks ago
Toronto, Ontario, Canada Hilton Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...
-
Guest Service Agent
4 weeks ago
Toronto, Ontario, Canada Hilton Toronto Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...
-
Guest Service Agent
7 days ago
Toronto, Canada Windsor Arms Hotel Full time**Description** We are seeking a friendly and customer-oriented professional to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for all guests, providing exceptional service and ensuring their stay is enjoyable and memorable. Your warm and welcoming attitude will set the tone for their visit, creating...
-
Guest Service Agent
4 weeks ago
Toronto, Canada Pan Pacific Toronto Full time_**Come and join our fun, engaged and energetic team. Pan Pacific offers not only guests but our associate’s endless possibilities to restore the body and expand the mind. We offer exceptional benefits, training and perks that provide the basis for a renewing work experience.**_ - **We are an equal opportunity employer and we would love you to join our...