Field Service Representative

3 weeks ago

Nisku AB, Canada Flowserve Corporation Full time

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, retirement plan and many other excellent benefits
The Mechanical Field Service Technician troubleshoots and repairs Flowserve’s pumps and equipment for our customers in industries such as oil and gas, chemical, nuclear, coal, and wastewater industries. The Field Service Tech will repair and install equipment, oversee start-up, conduct maintenance, and monitor the performance of our products at our customers’ locations. While the Tech may be the only Flowserve representative on site, the Tech can call upon the resources of Flowserve’s Field Service Team to ensure that our products are operating at peak performance. Flowserve counts on the Field Service Tech to be an indispensable resource to our customers, creating a lasting competitive advantage for our products and services.
This is a full-time position. Make direct, in-person service calls in response to customer requests.
Assess mechanical problems and take actions to resolve promptly
Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly
Check equipment prior to start-up and assess start-up performance
Monitor the maintenance and performance of Flowserve equipment
Collaborate with Flowserve Sales Engineers to ensure a coordinated approach to serving our customers
Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering
Five or more years of experience in mechanical field service, specifically repairing pumps
Must be able to travel and spend time in the field 90% of the time
Must have an active driver’s license with a good driving record; will drive company truck
Knowledgeable about the industrial applications and operations of pumps
Able to explain mechanical problems, and articulate the thinking behind recommendations.
Capable in Outlook, Word and Excel
Skilled at writing clear, concise emails with a professional tone
Field Machining experience a plus
Skilled in the repair of Flowserve’s large, high-end, single-stage and multi-stage pumps; laser alignment, rigging, and pump seals.
\#Job Family : OP Field Service
EOE including Disability/Protected Veterans. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability.

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