Manager, Policy and Planning Services

4 weeks ago


TroisRivières, Quebec, Canada BrandActive Full time
BrandActive specializes in the financial analysis, strategy, and logistics of rebranding implementation and brand and marketing operations. Whether our client is striving to optimize the implementation of a brand change, or identify opportunities to save money, time, and resources managing your brand and marketing dollars, BrandActive has what it takes to get the job done.
Since 1998, BrandActive has scoped, budgeted, planned, and executed brand change for many of the world's most valuable brands. Our services combine industry-leading analytics with a unique and proven methodology that provides the information clients need to make sound financial decisions, save time and money and operate more efficiently. Whether our clients are going through a one-time corporate rebrand or want to get the most out of the everyday management of their existing brand, we help them achieve more, spend less, and build a better brand.

For BrandActive team members, our goal is to be an inclusive place where you are supported in becoming the best you can be, where together we build a strong and agile organization that not only sets the standard for excellence in our industry globally, but also exemplifies how to be a compassionate commercial endeavor that is built on trusting relationships and empowering the growth of every one of us. BrandActive is currently seeking a Manager, People and Organizational Effectiveness (OE) to play a key role in overseeing and evolving our talent management practices and creating an outstanding team member experience.

As a member of our best-in-class People and Culture team, you will take a lead role in the design, implementation and evolution of our talent management programs and initiatives. You will work directly with people leaders and handle all employee relations requests across the organization in alignment with our existing policies and procedures, while seeking opportunities to continuously improve.

Since this position requires managing multiple priorities, deadlines and projects, being a master of time management and comfort with pivoting is required. We find that this allows us to be agile in our approach to the work and provide growth opportunities for our team members.

Program management
Design, deliver and iterate talent management programs to support the success of the business and continuously elevate the team member experience
Responsible for managing BrandActive's total rewards program, including pay bands, benefits programs, compensation reviews, wellbeing and learning benefits, ensuring that the company remains competitive
Responsible for the ActiveLeader program planning and execution, ensuring that it enhances the team member experience and drives a growth-oriented organization, including owning People Leader Core competency training
Responsible for our appreciation, recognition and engagement initiatives, including our service award policy and process, appreciation board engagement while staying in tune with team member sentiment and experience and finding ways to continuously improve
Act as a cultural champion and the go-to person for answering questions related to company policy/process more broadly at the Company, handling day-to-day people team inquiries and escalating more complex or risk-related inquires
Act as a trusted advisor to people leaders (Managers and Senior Managers) supporting with performance management, compensation, team member development, communications, employee relations, workforce planning and recruiting, and other people-related matters - this often involves complex and highly sensitive issues calling for complete discretion and diplomacy
Responsible for enabling a high performing, growth-driven organization through one-on-one meetings with People Leaders on an as needed basis as part of performance management practices and supporting team member development
Handle all employee life-cycle requests for the team member group that you are the people partner for, assisting the Director, People and OE as requested, including but not limited to onboarding, offboarding, managing leaves, return to work, accommodations and work away requests
Manage the Team Member Handbook and all our department-owned policies and processes, ensuring they are accurate and updated based on business needs or legislative requirements in the states and provinces we operate within, seeking opportunities for our team to work smarter, faster, better, flagging any trends or risks and making recommendations
Responsible for supporting with the administration of BambooHR, our HRIS system, auditing regularly to ensure that profiles have been set-up accurately, including all documents signed and that changes to the system are managed correctly (i.e. leaves, compensation changes, time off balances etc.), Assist with pulse survey administration by providing input and executing on pulse survey action plans, supporting with driving engagement and drafting communications for pulse survey participation
Responsible for administering our annual calibration process, including determining dates, drafting communications, preparing People Leaders for meetings, hosting training sessions, and working with Admin to schedule meetings
May oversee the work of more junior team members as directed, and other duties as assigned

Bring forward smarter, faster, better solutions to processes and identify opportunities to be more agile in day-to-day activities

You have excellent and in-depth knowledge of relevant legislation, concepts, policies, and practices across the full range of People and Culture disciplines
You have demonstrated experience designing and implementing talent management programs and practices
You have demonstrated experience coaching people managers in all things people-related, specifically performance and development
You demonstrated experience managing projects
You have experience with and a commitment to Equity, Diversity and Inclusion

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