Consultant support logiciel de gestion H/F

4 weeks ago


Calgary AB, Canada Enverus Full time

Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus’ innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business functions. The Integration Consultant is responsible for implementing, and maintaining integration solutions that allow various software applications to communicate seamlessly. They will work closely with internal and external resources including project managers, IT staff, third parties and clients to deliver customizable data integration solutions. As needed, this role will perform client-specific product configurations using various tools. This involves setting up software components to meet specific requirements.
3 years providing technical support for business applications.
~ Software/SaaS experience
~ Familiar with Enterprise Resource Planning (ERP) software structure and functionality
~ Experience with structured data (XSD, XML, XSL, JSON, etc.)
~ Software and application troubleshooting skills
~ Familiar with programming languages like SQL, Java, Python and .Net
~ Windows/Windows Server, Microsoft 365 suite of products and MacOS knowledge
~ Able to convey technical information to both technical and non-technical audiences.
~ Solid organizational skills including diligence and multi-tasking skills to meet deadlines and manage critical client situations.
~ Timely delivery of projects within established deadlines.
~ Bachelor’s degree in Computer Science, Computer Engineering, Cloud Computing, or equivalent relevant work experience

Performance Objectives
Perform integration consulting and configuration with a full understanding of client’s requirements.
Performs quality assurance testing of configurations and client data.
Provide timely and high-quality technical support to clients.
Resolve issues related to technical file formats, data requirements, and business functions.
Assist clients with sample code, configuration, debugging, prepare test cases, etc.
Support other internal departments by determining their requirements, recommending changes, and instructing internal users about the various integration interfaces.
Acts as an operational intermediary between client-facing teams and internal product/development teams for issues related to data integration lifecycle



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