Bilingual Key Account Client Manager
3 weeks ago
General Information
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City Saint John State/Province New Brunswick Country Canada Department Sales Date Wednesday, February 7, 2024 Working time Full-time Ref# 20032321 Job Level Individual Contributor Job Type Experienced Job Field Sales Seniority Level Associate Currency CAD - Canada - CA Annual Base Salary Minimum 44,580 Annual Base Salary Maximum 89,160 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit Xerox Careers . If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit Xerox Job Search . Sales: Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.Description & Requirements
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About Xerox Holdings CorporationFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore our commitment to diversity and inclusion. Role Overview: Are you ready to shape the future of digital workplaces while taking on a pivotal role? As a Key Accounts Manager at Xerox, you'll lead the charge in driving digitization for our established large/enterprise Services customers. This position goes beyond traditional sales, requiring you to deeply understand each client's business and engage proactively with all levels of the organization, from operational staff to executives. Your knowledge and insight will empower you to identify and offer innovative solutions that enhance client success, optimize product and service utilization, and contribute to profitable revenue growth. Join us as a Key Accounts Sales Specialist at Xerox and play a pivotal role in driving digital transformation for our clients.
What you'll do:
- Strategic Sales Leadership: Lead the charge in executing sales strategies that drive digital transformation within established client accounts. Identify opportunities, set deal strategies, and establish win themes that result in signed business.
- Performance-Driven Goals: Achieve and exceed monthly, quarterly, and annual sales targets. Your primary focus will be on Total Revenue, Total Profit, and New Business Signings.
- Negotiation Expertise: Lead contract negotiations for service renewals and new business expansion, ensuring favorable outcomes for both clients and Xerox.
- Financial Acumen: Take ownership of P&L management for each account, including existing services and any new services sold. Present financial insights persuasively to clients, always prioritizing their best interests.
- Innovative Solutions: Drive the development of new business opportunities by offering innovative solutions that address clients' challenges while expanding Xerox's footprint within the defined account base, position strategic digital enablement solutions for operational performance improvement.
- Client Relationship Building: Cultivate existing client relationships and forge new ones through regular contact and communication. Your ability to connect will set you apart.
- Effective Communication: Demonstrate excellent written and verbal communication skills, ensuring clear and impactful messaging. Collaborate seamlessly with internal teams.
- Collaborative Teamwork: Collaborate closely with internal cross-functional teams, including marketing and product development, to ensure alignment and consistency in messaging and strategy.
- Tech Proficiency: Leverage your technical prowess with Microsoft Office tools and CRM systems (Salesforce) to streamline processes.
- Strategic Analysis: Showcase your proficiency in conducting client current state studies, crafting compelling business proposals, and delivering persuasive presentations to senior management.
What You Need To Succeed:
- Proficiency in both English and French
- Proven Sales/Consulting Excellence: A distinguished track record of success in sales and consulting roles, emphasizing the ability to drive results.
- RFP Proficiency: Profound expertise in influencing and crafting RFPs, showcasing exceptional written and verbal communication skills.
- Continuous Self-Development: A relentless commitment to personal and professional growth, including expanding knowledge and refining communication abilities.
- Enterprise-Level Acumen: Extensive experience in effectively navigating and closing deals with enterprise-level accounts.
- Strategic Relationship Building: A talent for cultivating strategic relationships with key decision-makers, supported by strong interpersonal and negotiation skills.
- Consistent Track Record: An established history of consistently exceeding revenue, sales targets, and customer satisfaction metrics.
- Technology Expertise: Demonstrated competence in technology hardware and services sales, underscoring industry knowledge and readiness.
- Effective Communication: Exceptional proficiency in both written and verbal communication, essential for building rapport and delivering persuasive presentations.
- Tech Savvy: Proficiency with Microsoft Office tools and CRM systems, reflecting a commitment to technological excellence.
- Client-Centric Focus: A deep-seated customer-centric approach, bolstered by outstanding customer service skills, collaboration capabilities, and a dedication to exceeding client expectations.
How we set you up for success:
- Training Initiatives: Elevate your skills through our in-house training, online learning opportunities, and mentorship programs that nurture your professional growth.
- Performance Reviews: Receive regular individual performance reviews every six months, fostering continuous growth and development.
What We Offer:
- At Xerox, we understand that attracting top talent requires more than just a job – it's about providing a fulfilling career experience. When you choose to join our team, you'll embark on a journey filled with opportunities, growth, and rewards.
- Competitive Compensation: Enjoy a competitive package with a base salary, commissions, and extra rewards for exceeding targets.
- Comprehensive Benefits: Access medical, dental, vision, and life insurance from day one to support your well-being.
- Work-Life Balance: Benefit from paid holidays, personal choice days, and two-weeks of paid vacation after your first year.
- Financial Security: Secure your future with a robust defined-contribution pension plan.
- Charitable Involvement: Be part of our commitment to the community with paid time off for volunteering.
Join us in shaping the future of technology with Xerox. In this role, you'll not only meet but exceed your goals while contributing to our clients' digital transformation journey. If you're a motivated sales professional with a passion for technology, strong communication, and collaboration skills, we encourage you to apply and be part of this exciting opportunity.
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