Inside Sales Manager

4 weeks ago

Mississauga ON, Canada EightSix Network Inc Full time

The Sales Manager, Inside Sales, Commercial SMB, manages and motivates a team of Inside Sales Professionals to achieve individual sales quotas, coaching and advancement. This sales leader will measure, monitor, and hold Sales Professionals accountable for their activities and results. They are also required to assist in making virtual account calls with Sales Professionals, assist in account management, and effectively maintain Ricoh’s value within our customers. As part of the employee development, it is expected that this leader will support and coach team members in sales, market trends and solution knowledge. This leader will mentor each Sales Professional individually while also building a strong cohesive, collaborative team. They will be responsible for monitoring forecasting efforts and delivering results. The leader will leverage the Ricoh CRM (SFDC – Einstein) to develop activity cadences, virtual meeting coaching, pipeline validation. The Ricoh Commercial - SMB portfolio includes Hardware, Software and Professional Services that improve customer businesses. The position is also responsible for People Management activities, including but not limited to hiring, coaching, performance management, development, corrective action, and termination.
Manage the National Inside Sales team to aggressively grow overall revenue and exceed revenue targets.
Coach, mentor and assist in the training and development of Inside Sales Representatives to support them in achieving their business and personal growth objectives.
Proactively manage / coach geographically diverse (National) Sales Professionals via virtual engagement tools
Proactively manage Sales Professionals to specifics KPIs to ensure the proper territory management and activity levels to ensure team success.
Maintain positive and proactive line of communication between all lines of business as well as senior leadership; helping to create and maintain a bench of qualified talent and hiring culturally aligned team members.
Hold sales team accountable to drive sales activities, achieve specific KPIs for existing and net new business.
Coach sales team through Ricoh's defined selling methodology ensuring they grasp the fundamentals and hones their abilities to meet ambitious standards.
Create development plans with sales reps to continually challenge them to raise the bar.
Promote digital selling techniques and outreach, open and adaptable to new selling strategies.
Work with Business Development to manage, measure, and drive Net New and expansion of Ricoh portfolio of Hardware, Software, Professional Services sales pipelines and activities.
Work with marketing to develop programs and promotions to drive new opportunities.
Demonstrated and proven successful experience within an Inside Sales or Business Development role supporting a virtual engagement model.
~2+ years of prior Inside Sales leadership experience managing virtual sales teams.
~ History of building, coaching, and enabling a rapidly growing team
~ Proven history of technology, software and professional services sales, leadership, and integrity
Ability to maintain positive, productive relationships with co-workers, peers, management, sales, and production departments and ability to motivate individuals and groups.
Ability to recognize market trends by collecting, organizing, and analyzing statistical data.
Role is eligible for Ricoh hybrid work policy. Require working a minimum of two business days per week from Ricoh primary office.
Supporting a national Sales team, may be required to work within various time zones to support specific Sales REP / Customer needs.
Ricoh is an information management and digital services company connecting technology, processes, and people in progressive business around the world. Ricoh is a recognized leader in document workflow, process automation, digital transformation, and security. Be the first to be notified about new Inside Sales Manager jobs in Mississauga, Ontario

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