Senior Quality Assurance Analyst

Job Description Our client is seeking a Senior QA Analyst to join a growing software quality assurance team. In this role, you will be responsible for end-to-end testing of web, desktop, mobile, and cloud-based applications to ensure the delivery of secure, high-quality software. You will be hands-on with both manual and automated testing processes, support hardware integration testing, and play a key role in developing and improving testing strategies and best practices. This position is ideal for someone with strong technical skills, leadership capabilities, and a passion for quality and process optimization. ****NOTE - To be considered for this position the successful candidate MUST have experience with POS Systems , preferably for a Quick Service Restaurant (QSR) environment or with self serve kiosks, menu solutions. If you do possess the below experience and qualifications, with the relevant POS, QSR., Kiosk/Menu Solutions knowledge - please feel free to forward your resume directly to ANDY.WETTLAUFER@RANDSTADDIGITAL.COM for consideration. Due to volumes, only those who meet the must haves AND have this experience concretely outlined and reflected on their up-to-date CV will be contacted for next steps. Advantages Hybrid work model with flexibility Work on a diverse range of platforms and technologies Collaborate with a supportive and experienced team Opportunities to mentor junior QA professionals Access to continual learning and upskilling Involvement in meaningful projects across multiple business units Responsibilities Conduct manual and automated testing across web, desktop, mobile, and cloud applications Create and maintain test plans, test cases, and documentation for both new and existing functionalities Perform various types of testing including performance, load, security, usability, and compatibility testing Collaborate with development, menu, and QA teams to troubleshoot issues and deliver high-quality software Write complex SQL queries for testing and validation purposes Support the testing of hardware devices and assist in root cause analysis of technical issues Oversee software releases, deployments, and regression testing cycles Provide 4th-tier support for menu, software, and hardware-related issues Mentor junior team members and offer technical leadership on best practices and QA processes Participate in daily prioritization meetings, task assignments, and peer reviews Research and recommend new QA tools and methodologies Engage in continuous learning and share knowledge with the team Qualifications University or College degree in Computer Science or a related field Minimum 5 years of QA experience, with at least 1 year in a senior or lead role Strong experience with both manual and automated testing of client/server and cloud applications Proficient with tools such as Selenium, TestComplete, Postman, Visual Studio, Microsoft SQL, and VMware Hands-on experience with source control systems (e.g., Git, Azure DevOps) Deep understanding of SDLC and STLC, including Agile and Waterfall methodologies Skilled in writing and executing complex SQL queries and scripts Experience with performance and security testing Familiarity with hardware device testing and POS systems is a strong asset Knowledge of network configuration (switches, routers) and system integration Excellent problem-solving and root cause analysis skills Ability to communicate effectively with both technical and non-technical stakeholders Demonstrated leadership, collaboration, and mentoring abilities Ability to manage multiple projects and shifting priorities