Breakfast Associate

3 weeks ago


Portage la Prairie MB, Canada MasterBUILT Hotels Ltd. Full time

MasterBUILT® Hotels exists to develop, build, manage, and invest in best-in-class hotels across Canada. The MasterBUILT team lives and breathes hospitality, having created a significant number of hotels from the ground up, making us a leading company in North America in this regard. As a proud recipient of Canada’s 50 Best Managed Companies award for multiple consecutive years, the MasterBUILT systems and structures have solidified a reputation as industry leaders.Microtel Inn & Suites by Wyndham is an all-new construction, limited-service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 17 of the past 18 years - an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data).Within Canada, Microtel is the fastest growing new construction brand in the country with over 40 new hotels scheduled to open by 2025. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace.New Opportunity:BREAKFAST ASSOCIATEMicrotel Inn & Suites Keeshkeemaquah, MBReporting to the Rooms Division Manager or their designate, the Breakfast Associate will be responsible for maintaining the breakfast area to ensure guest comfort and enjoyment, as well as 100% Guest Satisfaction guarantees, quality assurance standards and guest security and safety.This is a part-time position that requires availability to work early mornings and weekends.RESPONSIBILITIES:Meet and greet guestsEnsure the breakfast area is free of debris, and all equipment is in working orderMaintain the satisfaction of all guestsEnforce safety and security procedures of the hotel by key control, reporting suspicious activity or persons, and locking all storage areasWrite maintenance notices for all equipment in need of attention, repair or replacementDisplay all food items in accordance to brand standards and in a manner that will ensure guest satisfactionPromote guest loyalty through actions, speech and mannerismsProvide or locates the answer to all guest inquiriesFollow all vendor and supplier recommendations, and local codes, concerning food safety and handlingPresent her or himself in a professional mannerAssist with or manage ordering of supplies necessary for the efficient running of the breakfast barReport suspicious activity by guests or others and observes all security and safety measuresOther relevant duties as requiredQUALIFICATIONS:Experience Required1-2 years of experience in a customer service-oriented rolePrevious host/hostess experience an assetMission Critical CompetenciesAbility to demonstrate being a team playerExcellent customer service and interpersonal skillsA fun, positive attitude with a sense of humourCommitted to realizing all our Core Pillars (core values)Desired EducationA High School Diploma or GED requiredWORKING CONDITIONS:Fun working environment, committed to realizing our Core PillarsMay be required to lift items up to 30 lbs.TO APPLY:To apply send all resumes to We thank all applicants for their submissions, but only those deemed qualified by our hiring manager will be contacted. No phone calls please.


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