Full-Time Office Customer Service Representative

3 weeks ago


Calgary AB, Canada Formations Inc Full time

We are currently seeking a Customer Service Representative professional to join our Calgary team. This entry-level role is ideal for someone looking to grow their career in sales and customer service within the building materials industry.As a Customer Service Representative, you will play a key role in supporting our customer service, sales, and merchandising efforts. You will act as a liaison between the warehouse, inside sales, and outside sales teams to ensure smooth operations, while handling customer inquiries, processing orders, and managing administrative tasks.Customer Service & Inside Sales:Answer incoming phone calls and respond to customer inquiries in a timely, professional manner.Support inside and outside sales teams and assist in upselling or cross-selling products and services as needed.Administrative Duties:Process cheque deposits, manage filing, and handle claim management tasks.Assist with various administrative duties such as maintaining records, invoicing, and updating contact lists.Previous experience in customer service or inside sales is an asset.Proficient in Microsoft Office (Word, Excel) and comfortable learning new systems.A positive attitude and self-motivation to provide excellent customer service and support the sales team.Experience in the building materials or construction industry is an asset but not required.Competitive compensation package with 100% company sponsored health and dental benefitsA generous flexible benefit program, including options for:Health Spending Account (HSA)Personal Spending Account (PSA)RRSP contributionsSchedule:Monday to Friday, 8:00 am to 4:30 pm (occasional overtime as needed).If you are eager to learn, enjoy helping customers, and want to grow within the sales industry, we’d love to hear from you INDLPJob Type: Full-time



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