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Business Analyst

1 month ago

Greater Vancouver Regional District BC, Canada TEEMA Full time

Our client, an established employer in British Columbia is seeking an MS Dynamics Business Analyst / Functional Consultant to join their team. The ideal candidate will have a strong background in Microsoft Dynamics 365, with a proven track record of implementing and optimizing Dynamics solutions to meet business needs. You will work closely with stakeholders across the organization to gather requirements, design solutions, and ensure successful implementation. This is a permanent role, hybrid in Vancouver.Key Responsibilities:Requirements Gathering: Collaborate with stakeholders to understand business processes and gather detailed requirements.Solution Design: Design functional solutions within Microsoft Dynamics 365 that meet business needs and enhance operational efficiency.Implementation: Lead the implementation of Dynamics 365 solutions, including configuration, customization, and integration with other systems.Testing: Develop and execute test plans to ensure the quality and functionality of the implemented solutions.Training: Provide training and support to end-users to ensure effective utilization of Dynamics 365.Documentation: Create comprehensive documentation including requirements, design specifications, and user manuals.Continuous Improvement: Identify opportunities for process improvements and optimizations within Dynamics 365 and related business processes.Support: Provide ongoing support and troubleshooting for Dynamics 365 solutions, addressing issues and implementing enhancements as needed.Stakeholder Management: Act as a liaison between technical teams and business stakeholders, ensuring clear communication and understanding of project goals and progress.Qualifications:Bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.Minimum of 3-5 years of experience as a Business Analyst or Functional Consultant with a focus on Microsoft Dynamics 365.In-depth knowledge of Dynamics 365 applications including Sales, Customer Service, Field Service modulesStrong understanding of business processes and how they can be mapped and optimized within Dynamics 365.Proven experience in configuring, customizing, and integrating Dynamics 365 solutions.Excellent analytical, problem-solving, and decision-making skills.Certification in Microsoft Dynamics 365 is a plus.Apply today to get the conversation started.

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