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About The Salvation ArmyMission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Vision StatementWe are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.Core ValuesThe Salvation Army Canada and Bermuda has four core values:Hope: We give hope through the power of the gospel of Jesus Christ.Service: We reach out to support others without discrimination.Dignity: We respect and value each other, recognizing everyone’s worth.Stewardship: We responsibly manage the resources entrusted to us.About the PositionThe Human Relations function is committed to creating a work environment where people experience:Meaningful work;A sense of hope and optimism;An environment of trust; andInspired results.The HRBPs execute the HR strategy, tailoring solutions to Divisional/Ministry Unit (MU) needs, deliver mission partner solutions and programs at the MU-level and support performance management and mission partner cycles. They also support leaders with specialized HR advice and collaborate with the Service Centre on escalated inquiries and transactions.KEY RESPONSIBILITIES:HR StrategyCollaborate with senior management to implement HR strategies, policies and programs that align with the organization's goalsEffectively communicate HR policies and programs to management and people leaders enabling them in resolving issues and making informed people decisions throughout the organization.Assist in identifying the measures and metrics required to evaluate the effectiveness of HR strategiesProviding regular inputs for improvement of HR policies and programsJob Description ManagementSupport in requesting a new job descriptionCollaborate with stakeholders to determine if a job description exists within Workday; where a job description does not exist within Workday, work with leaders to develop the job description using existing tools and templatesLeverage existing, standardized templates and job description detailsWork with leaders on job descriptions as input to job evaluation and re-evaluationPublish the job descriptionsPerformance ManagementAssist in the implementation of the performance management cycle. Communicate performance management timelines to stakeholders in a clear and timely manner and support in the delivery of communications, where required Identify the measures and metrics needed to assess program and process effectiveness for performance management to ensure the program is being used effectively and opportunities for improvement are being addressedMeasure program/service effectiveness at MU locations by analyzing quantitative and qualitative data and comparing results against expected objectives and scorecards for performance managementSupport in relaying the relationship between performance and compensation differentiationSupport Managers and Directors in effectively managing the performance review cycle, including the development and implementation of performance improvement plansER/LRRespond to ad-hoc leader and employee questions/complaints related to employee & labour relationsLiaise feedback from people leaders to the Healthy Workplace CoE to offer MU-specific insights that ensure preparedness for collective bargaining and strikes.Pending signed CBA, support the interpretation of new collective bargaining terms and communicate to the appropriate leaders and members of the HR Organization to ensure all changes are implemented accurately, effectively and in a timely manner.Collaborate with CoE to determine the grievance strategy for mediation/arbitration. Take the appropriate steps to resolve grievances. Work with the CoE to review grievances, and evaluate if any additional support is required.Participate with the CoE in mediations /arbitrations with Union partners and administer and store grievance documentation.Mitigate organizational people risks and ensure HR compliance with local legislation and regulatory requirementsReceive, manage, and resolve misconduct, non-compliance, and support in steps for corrective action from Managers, Directors, and / or the Union. Review and assess cases or investigations outcomes.Notify the CoE and support by taking the appropriate steps identified to manage the misconduct, instance of non-compliance, and / or steps to take corrective action.Support Managers/Directors in determining the appropriate corrective action (i.e., settlement, terminations, suspensions, etc.). Record the corrective action approach taken. Monitor and record progress for future evaluation.Support and finalize investigations to determine appropriate corrective action for misconduct/non-compliance (i.e. terminations, suspensions, etc.)Support investigations into the appeals cases and reasoning behind original decisionsWorkplace InvestigationSupport Managers and Directors with conducting HR investigations to uncover possible details regarding employee misconducts and complaints.Implement an investigations plan in alignment with the processes and policies established by the Center of Excellence and Collective Bargaining Agreements. Gather relevant information and evidence to conduct investigations, as required and record, update, store the case details. Discuss investigations report with key stakeholders.Notify key stakeholders of the outcome, devise an action plan and update the case with resolution notes and close, when applicable.HR Program OnboardingReview the available training programs, analyze their relevance and effectiveness, and make recommendations for appropriate training solutions based on the identified needs of MU Support in the delivery of the training programs to the designated Ministry Unit.Coordinate with the Specialist / Transaction Services (Tier 2A) to administer the training schedule, and distribute materials to the intended groupreview the post-training feedback, as collected by the Specialist / Transaction Services (Tier 2A)QUALIFICATIONS AND EDUCATION REQUIREMENTS:Completion of a university degree in social sciences, human resources, or related fieldCompletion or working towards completion of valid HR designation (i.e., CPHR)Minimum 5 years progressive experience in a human resources generalist role;Strong working knowledge of applicable HR legislation and regulations within the Employment Standards Act, Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act, and all other applicable legislation and regulationsWorking knowledge of human resources information systems; Workday preferred.Experience developing and maintaining processes to ensure efficiencies and effectivenessProficient with computer and Microsoft applications.Labour relations experience an assetRespect and understanding of The Salvation Army - its mission, culture, and valuesNOTE: Alternative combination of education and experience may be considered.PREFERRED SKILLS/CAPABILITIES:Demonstrated effective communication, presentation, and interpersonal skillsFlexible self-starter with the ability to multitaskStrong organizational and time management skillsDemonstrated aptitude in problem solvingAbility to take initiative to leverage approaches for effectiveness and efficiencyStrong attention to detail and accuracyPossess operational busines acumenSelf-directed with an ability to work cooperatively with other managers, community partners, and to create a working climate that is positive and mutually supportive.Adaptability: Demonstrate a willingness to be flexible, versatile, and/or tolerant in a changing work environment while maintaining effectiveness and efficiency.Understand ethical behaviour and business practices and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organization.Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques in both one-on-one and group settings.Positively influence others to achieve results that are in the best interest of the organization.Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activitiesAssess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.Application Deadline: May 12, 2024Compensation The target hiring range for this position is $58,352 to $72,940 with the ability to progress to a maximum of $87,528. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. At The Salvation Army, we champion equal opportunity in our employment practices. We provide a competitive salary, retirement savings, and a full group benefits package showcasing our dedication to recognizing exceptional talent. Join us, where your earning potential aligns with your expertise and progression and you can enjoy advancement opportunities within our organization.Other DetailsThe Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.We thank all applicants and will contact candidates selected for next steps. Internal Applicants, please speak with your manager about your intentions prior to submitting your application.
