Lending Administration Specialist

3 weeks ago

Edmonton AB, Canada CWB Financial Group Full time

Putting people first and building relationships with intention
CWB Bank
CWB is a bank built for business owners
Our core focus is to become the best full-service bank for business owners in Canada. The Lending Administration Specialist, Commercial & Real Estate is part of Credit Operations and is responsible to provide strong knowledge and support to lending administration, maintenance and servicing Canadian Western Bank's commercial and real estate loan portfolio. This role will contribute and support the Manager, Lending Administration Group to drive a high level of quality and standards, risk management, and strong data integrity.
Risk Management, Lending Administration & Optimization
Contribute and support the organization by providing consistent credit processing specific to lending administration and maintenance for the Commercial & Real Estate lending line of business.
Contribute to the progress of continuous improvement of all Credit Operations processes specific to lending administration and maintenance.
Ensure contributions to lending administration comply with the Bank’s policies and procedures to ensure the branch network can continue to deliver a high level of customer service.
Provide support within the Commercial & Real Estate Credit Operations department to ensure smooth daily operations and maintenance of consistent centralized service workflow.
Inspire trust by being open, honest, and direct in communication, meeting commitments and behaving ethically by adhering to the CWB Conduct Policy.
Actively works to ensure standardized lending administration processes are followed, and data integrity is consistently achieved, monitored, and maintained.
Participates in projects that primarily impact functional area or specific department, adhering to standard project governance practices and operating within approved budget.
Due diligence as it relates to credit operations activities, procedures, and documentation for compliance with regulatory bodies.
Model a client-centric approach for team members where required to ensure a client-focused lens is used in providing services to the branch network.
Establish a collaborative and client-centric relationship with Credit Support and branch network while balancing the efficiencies and governance of a standardized structure.
Correspond with branches and provide direct lending administration support, both verbally and in writing, regarding loan processing and inquiries.
Diploma in Business Administration or equivalent experience.
Excellent knowledge of loan administration
Strong knowledge of the Banking System, Loan Origination Systems, Microsoft Office Suite, and Adobe Forms.
Identify efficiencies and continuous improvement in processes aligned with corporate culture.
Creative problem solving and conflict resolution skills, with the capability toc diffuse complicated situations and find common ground.
Proudly recognized by Great Place to Work® in 2023 as one of Canada’s top 50 Best Workplaces & recipient of Waterston Human Capital’s Most Admired Corporate Culture 2023.
Health care spending account
A flexible wellness program
We commit to our employees’ development and help them reach their professional goals with:
Education support & training programs
Inclusion is a journey requiring practice & experience to result in a powerful outcome. Find community within the CWB family in our employee represented groups.
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