Medical Receptionist
4 days ago
* Welcome patients and visitors in person or over the phone, and respond to inquiries promptly
* Schedules appointments efficiently, ensuring patient satisfaction and optimizing treatment room use
* Maintaining appointment schedules, notifying medical staff of patient arrivals and communicating any service delays
* Ensure patient comfort and satisfaction by anticipating patients’ needs, anxieties; answering patients questions, maintaining a welcoming reception area
* Maintain patient accounts by obtaining, recording, and updating and financial information
* Ensure availability of treatment information by filing and retrieving patient records
* Perform opening and closing procedures and protocols *Skills Required:*
* Ability to multitask efficiently without compromising positive attitude and high performance standards
* Process payments and communicate effectively with the medical team and patients.
* Provide exceptional customer service with a warm and friendly demeanor
* Possess professional communication skills across every platforms, with an excellent phone manner
* Comfort handling monetary transactions
* Highly motivated with a strong work ethic, able to work effectively in a team.
* Previous medical administrative experience is an asset.
* Completely dependable in all aspects of the role
* Ability to comprehend and retain information regarding services offered.
* Outstanding multitasking skills and quick learner for computer and scheduling systems. Average Pay Rate: $18 - $20 per hour. Exact compensation may vary based on skills, experience, education, and training. If you are eager to grow within a company, be part of an incredible team, and believe you are the right fit, please submit your CV. We look forward to hearing from you Job Type: Full-time Flexible Language Requirement:
* French not required Ability to commute/relocate:
* St. Catharines, ON: reliably commute or plan to relocate before starting work (required) Application question(s):
* What is your availability?
* Are you willing to travel between our St. Catharines and Stoney Creek clinics? Work Location: In person
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