Medical Receptionist

7 days ago

St Catharines, Canada Skin Vitality Medical Clinic Full time
*Medical Receptionist - *Skin Vitality Medical Clinic

*We are seeking an enthusiastic Medical Receptionist to join our team*

_*MUST BE AVAILABLE FOR DAYS, EVENINGS AND WEEKENDS.*_

Skin Vitality Medical Clinic is the #1 Provider of Botox®, Juvéderm®, CoolSculpting®, PRP Hair Restoration, Sculptra®, EMSculpt® and Morpheus 8® in Canada with 13 Locations in Ontario. We have grown 1000% in the last two years, opening 4 new locations in 2022. If it’s growth within a company you are looking for, look no further.*Job Description: *Skin Vitality Clinic Receptionists assist with daily clinic operations through upholding exceptional customer service standards. This individual must be highly motivated with a passion for excellence and growth.

*Job Responsibilities:*
* Welcome patients and visitors in person or over the phone, and respond to inquiries promptly
* Schedules appointments efficiently, ensuring patient satisfaction and optimizing treatment room use
* Maintaining appointment schedules, notifying medical staff of patient arrivals and communicating any service delays
* Ensure patient comfort and satisfaction by anticipating patients’ needs, anxieties; answering patients questions, maintaining a welcoming reception area
* Maintain patient accounts by obtaining, recording, and updating and financial information
* Ensure availability of treatment information by filing and retrieving patient records
* Perform opening and closing procedures and protocols

*Skills Required:*
* Ability to multitask efficiently without compromising positive attitude and high performance standards
* Process payments and communicate effectively with the medical team and patients.
* Provide exceptional customer service with a warm and friendly demeanor
* Possess professional communication skills across every platforms, with an excellent phone manner
* Comfort handling monetary transactions
* Highly motivated with a strong work ethic, able to work effectively in a team.
* Previous medical administrative experience is an asset.
* Completely dependable in all aspects of the role
* Ability to comprehend and retain information regarding services offered.
* Outstanding multitasking skills and quick learner for computer and scheduling systems.

Average Pay Rate: $18 - $20 per hour. Exact compensation may vary based on skills, experience, education, and training.

If you are eager to grow within a company, be part of an incredible team, and believe you are the right fit, please submit your CV. We look forward to hearing from you

Job Type: Full-time

Flexible Language Requirement:
* French not required

Ability to commute/relocate:
* St. Catharines, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):
* What is your availability?
* Are you willing to travel between our St. Catharines and Stoney Creek clinics?

Work Location: In person

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