Clinic Operations Manager

4 weeks ago

Vancouver BC, Canada Lock Search Group Full time

Clinic Operations Manager

Coal Harbour, Vancouver, BC

Are you an experienced leader with a passion for optimizing clinic operations and delivering exceptional patient experiences? We’re seeking a Clinic Operations Manager to oversee the daily functions of our client’s clinic, ensuring smooth operations, efficient team management, and top-tier client service.

JOB SUMMARY:

As the Clinic Operations Manager , you’ll be responsible for maintaining operational excellence, supporting clinic employees, and fostering a client-focused environment. You will oversee daily operations, staff performance, and financial management while collaborating with cross-functional teams to drive efficiency and growth.

RESPONSIBILITIES:

  • Ensure the clinic maintains high cleanliness and operational standards.
  • Oversee performance management, training, and development of clinic employees.
  • Collaborate with marketing to optimize promotions and in-clinic events.
  • Manage vendor relationships and coordinate staff training opportunities.
  • Lead team meetings and address operational improvements.
  • Work closely with HR on recruitment, onboarding, and performance management.
  • Monitor inventory levels, optimize sales, and minimize risk.
  • Oversee cash handling, deposits, and financial transactions.
  • Coordinate physician and nurse injector scheduling.
  • Analyze profit and loss (P&L) statements to drive cost savings and revenue growth.
  • Support clinic expansion initiatives.

REQUIREMENTS:

  • Bachelor’s degree in Management, Business, or a related field (preferred).
  • 3+ years of leadership experience in a dynamic, customer-focused setting (e.g., for-profit healthcare or service-based industries, preferably in a clinical, dermatology, or aesthetics setting).
  • Proven leadership experience in clinic operations, ideally in a fast-paced, high-growth, for-profit environment.
  • Strong background in sales and employee relations, with the ability to inspire, mentor, and drive team performance.
  • Track record of success in building structure, leading change, and elevating service standards.
  • Entrepreneurial and results-driven mindset, with a passion for continuous improvement and business growth.
  • Exceptional communication skills, both written and verbal, with the ability to influence and engage stakeholders at all levels.
  • Highly organized and adaptable, capable of prioritizing tasks and maintaining efficiency in high-pressure situations.
  • Proficiency in Microsoft Office Suite and a strong understanding of business operations and financial performance.

This is an exciting opportunity to lead a high-performing clinic team and make a meaningful impact on both operations and patient care. If you’re a strategic thinker with a hands-on approach, we’d love to hear from you Please apply in confidence using the "Apply" button for immediate consideration.

Thank you in advance for your interest, only individuals deemed to have the skill set and experience to fit the role will be contacted. Applicants must be legally entitled to work in Canada without sponsorship.

Lock Search Group is a National Executive Recruitment firm with 11 offices in Canada and one in the United States, a staff of more than 30 Consultants and Associates, and expertise in 11 major disciplines. Our mission is to provide exceptional Recruitment and Consulting Services to clients and candidates. We apply our experience and expertise to deliver solutions with a personalized approach that focuses on client needs and candidate goals.

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