Guest Services Associate
3 weeks ago
Four Points by Sheraton Kelowna Airport.If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Guest Services Manager.We are also on a bus route, with a stop just outside of the hotel, and are offering shared staff accommodation. Our complimentary shuttle also picks up our employees from the bus loop at UBCOThis is a full-time opportunity with flexible availability including weekends and holidays.What will you be doing?Under the guidance of the Dual Property Front Office Manager, the Guest Services Manager is responsible for leading the day to day Front Office operations, ensuring and maintaining a consistently high standard of guest service.Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concernsFollow company policies and procedures; report accidents, injuries, and unsafe work conditions to managerProcess all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room keySupervise, train and assist Front Desk team as requiredEnter rewards information and enroll new membersCompile and review daily reports/logs/contingency listsComplete cashier and closing reportsProcess all payment types, vouchers, paid-outs, charges and email/print foliosProcessing and confirming wake up callsUnderstanding of squirrel, and other key systems (Visionline)Quality of service, able to hand complaints and provide resolutionBalance inventory and groups between Lightspeed and MarshaMaintain confidentiality of proprietary information; protect company assetsWelcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciationMove, lift, carry, push, pull, and place objects weighing less than or equal to 50 poundsOperate Hotel shuttle in a safe manner in accordance with the Motor Vehicle ActPerform other reasonable job duties as requested by ManagersAvailable to work varied shifts: days, evenings, weekends and holidays What are we looking for?Previous Front Desk experience requiredAbility to plan, prioritize and complete multiple projects in a timely mannerSuperhost training is an assetFlexible availability including evenings, weekends and holidays is requiredAbility to develop and motivate staff to achieve goalsAbility to work with all employees to promote teamwork and co-operative relationships within and across departmentsClass 5 licenseFirst Aid certification an assetMust be legally eligible to work in Canada without restriction PerksExtended Health and Dental BenefitsEmployee and Family Assistance ProgramWorld-wide accommodation and dining discounts with Marriott brandsEmployee discounts on accommodations, dining, Marina, and Heath & Wellness services at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Hampton Inn & Suites Kelowna Airport).An excellent work environment, with a focus on staff recognition and teambuildingRoom for growth and development
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Guest Services Associate
1 month ago
Canada Gatsby Valet Inc. Full timeFour Seasons Hotel Toronto Guest Services Associate LOCATION: 60 YORKVILLE AVE TORONTO, ON, M4W 0A4, CANADA Your opportunity for excellence starts here! Do you have a passion for excellence and infuse enthusiasm in everything you do? Get ready to take your hospitality career to the next level at the prestigious Four Seasons Hotel in Toronto by joining...
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Guest Services Associate
2 weeks ago
Canada Four Points by Sheraton Kelowna Airport Full timeFour Points by Sheraton Kelowna Airport.If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Guest Services Manager.We are also on a bus route, with a stop just outside of the hotel, and are...
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Guest Services Associate
1 month ago
Canada, CA Four Points by Sheraton Kelowna Airport Full timeFour Points by Sheraton Kelowna Airport.If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Guest Services Manager.We are also on a bus route, with a stop just outside of the hotel, and are...
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Guest Services Associate
1 month ago
Canada Four Points by Sheraton Kelowna Airport Full timeFour Points by Sheraton Kelowna Airport. If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Guest Services Manager. We are also on a bus route, with a stop just outside of the hotel, and are...
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Guest Services Associate
1 month ago
Canada Four Points by Sheraton Kelowna Airport Full timeFour Points by Sheraton Kelowna Airport.If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Guest Services Manager.We are also on a bus route, with a stop just outside of the hotel, and are...
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Guest Services Associate
1 month ago
Canada Four Points by Sheraton Kelowna Airport Full timeFour Points by Sheraton Kelowna Airport. If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Guest Services Manager. We are also on a bus route, with a stop just outside of the hotel, and...
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Guest Services Associate
1 month ago
Canada Four Points by Sheraton Kelowna Airport Full timeFour Points by Sheraton Kelowna Airport.If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Guest Services Manager.We are also on a bus route, with a stop just outside of the hotel, and are...
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Guest Services Associate
1 month ago
Canada Travel + Leisure Co. Full timeWe Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...
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Guest Services Supervisor
3 weeks ago
Canada Oldhousehotel Full timeA STEP AHEAD GUEST SERVICES SUPERVISOR As someone who knows the secret to the BEST guest service, you are always a step ahead, looking for opportunities to assist our guests, surprise them, thank them and nurture their long-term loyalty. A born problem solver, you lean into resolving guest issues expediently, professionally and with a truly caring nature....
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Guest Service Associate(Evenings)
2 weeks ago
Canada HostGenius Full timeGuest Support at HostGeniusRole Overview:As the Guest Support, you will manage and oversee our guest messages, ensuring exceptional service and smooth operations. Your responsibilities include hiring and training new team members, supporting market partners, managing technology to streamline operations, and ensuring seamless connectivity between departments...
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Guest Service Associate(Evenings)
2 weeks ago
Canada HostGenius Full timeGuest Support at HostGenius As the Guest Support, you will manage and oversee our guest messages, ensuring exceptional service and smooth operations. Your responsibilities include hiring and training new team members, supporting market partners, managing technology to streamline operations, and ensuring seamless connectivity between departments and guests....
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Guest Service Associate(Evenings)
2 weeks ago
Canada HostGenius Full timeGuest Support at HostGeniusRole Overview:As the Guest Support, you will manage and oversee our guest messages, ensuring exceptional service and smooth operations. Your responsibilities include hiring and training new team members, supporting market partners, managing technology to streamline operations, and ensuring seamless connectivity between departments...
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Guest Service Associate(Evenings)
1 week ago
Canada HostGenius Full timeGuest Support at HostGeniusRole Overview:As the Guest Support, you will manage and oversee our guest messages, ensuring exceptional service and smooth operations. Your responsibilities include hiring and training new team members, supporting market partners, managing technology to streamline operations, and ensuring seamless connectivity between departments...
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Guest Service Associate(Evenings)
1 week ago
Canada HostGenius Full timeGuest Support at HostGenius As the Guest Support, you will manage and oversee our guest messages, ensuring exceptional service and smooth operations. Your responsibilities include hiring and training new team members, supporting market partners, managing technology to streamline operations, and ensuring seamless connectivity between departments and guests....
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Guest Service Associate(Evenings)
1 month ago
Canada Four Points by Sheraton Kelowna Airport Full timeFour Points by Sheraton Kelowna Airport. If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Guest Services Manager. We are also on a bus route, with a stop just outside of the hotel, and...
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Guest Services Supervisor
3 weeks ago
Canada Travel + Leisure Co. Full timeWe Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...
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Guest Services Specialist
2 weeks ago
Canada HostGenius Full timeGuest Support at HostGeniusRole Overview:As the Guest Support, you will manage and oversee our guest messages, ensuring exceptional service and smooth operations. Your responsibilities include hiring and training new team members, supporting market partners, managing technology to streamline operations, and ensuring seamless connectivity between departments...
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Guest Services Specialist
2 weeks ago
Canada HostGenius Full timeGuest Support at HostGeniusRole Overview:As the Guest Support, you will manage and oversee our guest messages, ensuring exceptional service and smooth operations. Your responsibilities include hiring and training new team members, supporting market partners, managing technology to streamline operations, and ensuring seamless connectivity between departments...
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Guest Services Specialist
2 weeks ago
Canada HostGenius Full timeGuest Support at HostGeniusRole Overview:As the Guest Support, you will manage and oversee our guest messages, ensuring exceptional service and smooth operations. Your responsibilities include hiring and training new team members, supporting market partners, managing technology to streamline operations, and ensuring seamless connectivity between departments...
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Guest Services Specialist
1 week ago
Canada HostGenius Full timeGuest Support at HostGeniusRole Overview:As the Guest Support, you will manage and oversee our guest messages, ensuring exceptional service and smooth operations. Your responsibilities include hiring and training new team members, supporting market partners, managing technology to streamline operations, and ensuring seamless connectivity between departments...
